Trouble shooting – Topcom Butler 3501 User Manual

Page 24

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Topcom Butler 3501 Twin/Triple/Quattro

Topcom Butler 3501 Twin/Triple/Quattro

7. TROUBLE SHOOTING

Symptom

Possible cause

Solution

No display

Batteries uncharged

Check the position of the
batteries

Recharge the batteries

Handset turned OFF

Turn ON the handset

No tone

Telephone cord badly
connected

Check the telephone cord
connection

The line is occupied by
another handset

Wait until the other handset
hangs up

The icon

flashes

Handset out of range

Bring the handset closer to
the base

The base has no power
supply

Check the mains connection
to the base

The handset is not registered
on the base

Register the handset on the
base

Base or handset do not ring

The ringing volume is zero or
low

Adjust the ringing volume

Tone is good, but there is no
communication

The dialling mode is wrong

Adjust the dialling mode
(pulse/tone)

Not possible to transfer a call
on PABX

The FLASH time is too short

Set the unit to Long Flash
time

Telephone does not react to
pressing the keys

Manipulation error

Remove the batteries and put
them back in place

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