Troubleshooting tools, System information tools, Setting the system information dump – Tut Systems SMS2000 User Manual

Page 40: Setting a software watchdog

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System Administration

TUT Systems, Inc

Page 40 of 104

P/N 220-06288-20

To delete the SNMP trap recipient, type:

SMS2000% snmp delete trap-recipient

To view the SNMP trap recipient configuration, type:

show

snmp

trap-recipient



Troubleshooting Tools

System Information Tools

Setting the System Information Dump

Use the dump-info command to e-mail the status of the system to a specified address
when the SMS2000 has a fatal error.

An e-mail address of the network administrator can be entered, along with an SMTP
server, or the diagnostic information can be mailed directly to the Tut Systems’ Customer
Support e-mail address: [email protected].

To e-mail the status of the system to a specified address when SMS2000 has a fatal error,
use this command:

dump-info {recipient_@_server [recipient_server] | off}


For example, to configure the e-mail address of Tut Systems’ Technical Support to
receive notification of system failures, type:

sms2000%

dump-info [email protected] itsmail.tutsys.com


Setting a Software Watchdog

Use the set soft-watchdog command to enable or disable the software watchdog in order
to get diagnostic builds from the SMS2000. The software watchdog is disabled by
default.

Note:

The software watchdog should only be enabled if you have configured a

recipient for diagnostic information with dump-info and are experiencing
problems with the SMS2000.

set soft-watchdog [ on | off ]


For example, to enable the software watchdog, force a fault condition, and reboot the
SMS2000 to test e-mail sending, type:

sms2000%

set soft-watchdog on

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