Feature highlights, Voice mail features, Attendant console features – Toshiba iES32 User Manual

Page 9

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Feature Highlights

Tandem CO Line Connections
TAPI Compliant
Tenant Service
Tie Line Transfer Recall
Tie Lines
Toll (Destination) Restriction

Restriction Override
Restriction Override Revision

Transfer Privacy
Traveling Class of Service
T1/DS-1 Interface (Optional)
Uniform Call Distribution (UCD)
User Programmable Feature Buttons
Voice Mail Integration

Call Record to Voice Mail
In-band DTMF Signaling
Simplifi ed Message Desk Interface

(SMDI) (Optional)

LCD Soft Key Voice Mail Control
Transfer Direct to Voice Mailbox
Voice Mail Conference

Voice or Tone Signaling
Volume Control

Busy Override Tone

Voice Mail Features

Audiotex
Automated Attendant (AA)
Automatic Message Copy with

Optional Delete

Automatic Message Copy with

Start/Stop Time and Delay

Called Identifi cation
Caller ID with SMDI
Caller Confi rmation Prior to Transferring
Call Record to Mailbox
Call Record Over Strata Net
Call Queuing
Call Screening
Class of Service (COS)
Copy Mailbox
Copy Range
Directory
Direct Transfer to Voice Mailbox
Disk Space Notifi cation
Distribution Lists
Do Not Disturb (DND)
Extensions—Scheduled
Fax Tone Detection
Feature Groups (optional)

Automatic Speech Recognition (ASR)*
Fax Integration*
Text-To-Speech (TTS)*
Unifi ed Messaging*

Future Delivery
Guest User Mailboxes
Independent Port Greetings
Interactive Voice Response (IVR)

via Token Programming

Mailbox

Function Lock
Groups
Security Code
Personal Greetings
Time Zone Setting

Mailbox Number—Varied/Fixed Length
Message

Continuous Delete
Continuous Playback
Date and Time
Forwarding
Notifi cation
Pause During Playback
Pause During Recording
Playback Control
Private
Purging
Reply
Retrieval Control
Return Receipt Verifi cation
Speed Control
Urgent
Volume Control

Message Storage

Personal Folders
Message Queues

Multiple System Languages

Networking

AMIS
VPIM
Centralized Voice Mail
Soft Key Control Over Strata Net
Paging
Offi ce
Relay

Remote Administration
Reports
Shutdown using the Telephone

Dial Pad

Single-Digit Menus
Soft Key Control with LCD Feature

Prompting*

System Administrator’s Mailbox
System Backup
Token Programming

(Custom applications, IVR, etc.)

Toshiba Plug and Play Integration
User Tutorial (New User)
Varied Sampling Rates
Voice Forms

Attendant Console
Features

Alarm Reset
Answer Button
Answer Prompting by CO Line or DNIS
Attendant Conference Setup
Day/Night Mode Switching
Busy Lamp Field (BLF) Display

Station Directory Number
Station User Name
Station Advisory Message Display

Call Answer Priority
Call Statistics

Incoming and Total
Export to Excel File
Print by Range

Call Waiting Count
Caller ID/ANI Display
Calling/Called Number and Name Display
Color CRT Display
Dial “O” For Attendant
Dial by Name/Number
Dialing an Outside Number for Station User
Direct Station Selection
Directory Display and Dialing

Directory Entry Attribute Information
Directory Entry Contact Information

Door Phone Calling
Door Unlock
DTMF Tone Signaling from Dial Pad Key
Emergency Call
Emergency Page
Feature On-Line Help
Flexible Programmable Buttons
Headset Operation*
Hold Calls
Hold Timer Display
Incoming Call Identifi cation
Interposition Call Transfer
Join/Split Calls
Keyboard or Mouse Operation
Load Sharing of Multiple Attendants
Loop Buttons
Loop Hold Display
Message Entry and Display

E-mail to Station User
Print Messages

Message Waiting Set and Cancel
Multi-Tasking
Notes Entry and Display for Calls
Overfl ow
Override
Position Busy Mode
Release Button
Remote Operator (IP connection)
Speed Dial Calling

Internal Calls
External Calls
Dial From Caller ID List

Supervised Loop Operation
Three-Way Calling
Through Dialing

Transfer Direct to Voice Mailbox
Trunk Group Control and Busy Indication
Trunk Test and Verify
Windows PC Operation

Note: Optional features may or may not be

extra cost items.

* Some feature implementation may require additional

auxiliary equipment.

** SIP trunks available with selected carriers.

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