TANDBERG Content Server None - Manual (Page 13)

D14111.04—November 2008 13
Content Server User Guide
Frequently Asked Questions
Do I need to log in before I start using the TCS?
If the Content Server has Guest Access enabled, no registration is
necessary. Conferences that are available for all users when Guest
Access is enabled can be viewed by anyone with access to the URL.
If
Guest Access is not enabled, users need a user name and
password to access the Content Server.
What are the differences between Users, Owners and
Editors?
Users are only able to view Live and On Demand Conferences
that they have access to as well as download any files for these
conferences, when they are ready.
Owners can make ad hoc calls from the Interface and can also
have their own Personal Recording Aliases so they can edit the
Conference Permissions and Metadata for a call.
Editors (and Owners) can edit a conference after it has completed.
They can change Conference Permissions, Metadata, and
Thumbnails, the content through the Content Editor, and add
additional Outputs. They can also delete Conferences from the
Recorded Conference listing.
How can I find it? Is it in the phonebook?
If your Content Server has been added to TANDBERG Management
Suite (TMS) you can book your conference in TMS and select a
recording alias to record the conference. TMS will also provide a link
to view the Live and Recorded Conference.
Must things be set up in advance?
It is best to have your Personal Recording Alias setup in advance so
Live viewers can watch the recorded conference and also your users
can view the conference after it has completed and the data has
been processed.
Can I / How do I do ad hoc recordings?
Any User who is also an Owner, whether they have a Personal
Recording Alias or not, can make ad hoc calls from the interface
using the available System Recording Aliases. From an endpoint
users can dial the TANDBERG Content Server if they have been
given a Personal Alias number to dial. If they are not using their own
personal alias and if they are not in the Edit list for the Conference,
they will not be able to see or edit it once the conference has started.
How can everyone involved be informed that this
meeting is being recorded? Does the system tell us?
The endpoint in the recorded call will display a poster to tell users
that the call is being recorded. In a multisite call, the poster will be
displayed as one of the participants in the conference.
How can we inform users to watch a Live or recorded
Conference?
An e-mail can be sent from the Interface once the conference has
started recording. If the call has been scheduled using TMS, it will be
listed and the link will take users to the Live or Recorded Conference
in the Viewer.
How do I stop an ongoing recording?
A recording can be stopped from the interface or by ending the call
from the endpoint in the call.
What editing options do I have for the recorded
material?
Editors can change the start or end time of a conference, add Index
points in the conference to make it easier for users to find the content
they want and add another conference to the currently edited one.
How do I make the recorded material available to other
people? Password protection etc.
Use the Permissions section of the Recording Alias or Conference
to make conferences available to others. If it is password protected,
they need to know the password.
How do I erase recorded material?
Editors can delete conferences and all associated data but
individual outputs cannot be deleted. i.e. if an iPod download has
been created, it cannot be deleted except by deleting the whole
conference.
What’s in this user guide? Login Viewing Conferences Creating Conferences