Troubleshooting, Technical specifications -- continued, Contact us – Transition Networks M/GE-PSW-LX-01 User Manual
Page 7
12
M/GE-PSW-xX-01
Tech Support: 1-800-260-1312 International: 00-1-952-941-7600 (24 hours)
Troubleshooting
If the media converter fails, isolate and correct the failure by determining the answers
to the following questions and then taking the indicated action:
1.
Is the power LED illuminated and did the TX and FX LEDs turn ON then turn
OFF?
NO
Is the power adapter the proper type of voltage and cycle frequency for
the AC outlet?
•
Is the power adapter properly installed in the media converter and in the
outlet?
•
Contact Technical Support: US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
YES
•
Proceed to step 2.
Note the following:
•
As a link pass-through device both copper and fiber cables must be
installed before the LEDs will light.
2.
Are the “TX and FX-Link/ACT” LEDs illuminated on the RJ-45 port ?
NO
•
Check the copper cables for proper connection.
•
Check the fiber cables for proper connection.
•
Contact Technical Support: US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
YES
•
Contact Technical Support: US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
Technical Specifications -- Continued
Copper-based media ports, e.g., Twisted Pair (TP) Ethernet, USB, RS232, RS422,
RS485, DS1, DS3, Video Coax, etc., are intended to be connected to intra-building
(inside plant) link segments that are not subject to lightening transients or power
faults. Copper based media ports, e.g., Twisted Pair (TP) Ethernet, USB, RS232,
RS422, RS485, DS1, DS3, Video Coax, etc., are NOT to be connected to inter-
building (outside plant) link segments that are subject to lightening transients or power
faults.
The product is certified by the manufacturer to comply with DHHS Rule 21/CFR,
Subchapter J applicable at the date of manufacture.
WARNING: Visible and invisible laser radiation when open. Do not stare into the
beam or view directly with optical instruments. Failure to observe this warning could
result in an eye injury or blindness.
WARNING: Use of controls, adjustments, or the performance of procedures other
than those specified herein could result in hazardous radiation exposure.
The information in this user’s guide is subject to change. For the most up-to-date
information, view the user’s guide on-line at: www.transition.com.
[email protected] -- Click the “Transition Now” link for a live Web chat.
13
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]
Address
Transition Networks
10900 Red Circle Drive
Minnetonka MN 55343, U.S.A.
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322