Technicolor - Thomson DPL906VD_EN - Manual (Page 19)

19
Additional Information
EN
Troubleshooting
The appliance does not switch on.
• Make sure it is plugged into a mains
socket.
• Press the STANDBY/ON button on the
remote control or on the front of the
appliance.
It is impossible to read the disc.
• Insert the disc with the printed side facing
up.
• Check that the disc can actually be played
by this device (see page 21).
• If you are trying to play a disc containing
JPEG files, check that the files have a
resolution of less 5,120 x 3,840 pixels.
• Check that the disc’s regional code
matches the player’s regional code.This
player’s regional code is 2.
• Clean the disc (see page 20).
There is no picture.
• Check you have switched on the TV set.
• Check the connections.
The picture is of poor quality (with
snow or lines).
• Check the connections.
• Clean the disc (see page 20).
There is no sound or the sound is of
poor quality.
• Check the connections.
• Make sure the speakers are connected.
• Make sure the MUTE function is not on.
No surround sound.
• Check the speaker configuration in the
Speaker setup menu.
The remote control does not work or
works only intermittently.
• Check that batteries are inserted or
change them.
• Aim the remote control at the appliance.
The infrared beam must not be blocked or
interrupted.
The subtitles do not appear.
• Check that the DVD disc provides
subtitles.
• Refer to the section on how to display
subtitles.
The disc menu language is not the
correct one.
• The disc menu language has not been set
up (see page 17).
• The language of your choice is not
available on the disc (see page 17).
You have forgotten your password
(Parental control).
• Select the Password option in the
Preferences Page menu and press
ENTER .When the “Old Password” box is
displayed, press the STOP button four
times in order to reset the password to
0000.
Your DivX files won’t play.
• When you encounter problems make sure
that the file that you are trying to play
actually contains DivX video.The files
often use the term “DivX” in their
filename even though they have in fact
been coded in another format.
• Problems playing DivX version 5.1 and the
version 2.5 player: with some recent DivX
versions coding problems may arise that
are directly linked to the ability of your
computer to provide the total capacity of
its microprocessor during the coding
procedure. During playback, this leads to
picture problems or a lack of
synchronisation between sound and
picture.
DPL906VD_EN 12/08/05 9:54 Page 19