Technicolor - Thomson 27940 User Manual

Important information, Interference information, Telephone network information

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Model 27940

2.4 GHz Cordless

Telephone System

User’s Guide

Important Information

NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause

interference, and (2) This device must accept any interference, including interference

that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The

customer should be aware that compliance with the above conditions may not prevent

degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or alterations made by the

user to this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of

the power utility, telephone lines and internal metallic water pipe systems, if present,

are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should

contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone

company.

Interference Information

This equipment generates and uses radio frequency energy which may interfere

with residential radio and television reception if not properly installed and used in

accordance with instructions contained in this manual. Reasonable protection against

such interference is ensured, although there is no guarantee this will not occur in a

given installation. If interference is suspected and verified by switching this equipment

on and off, the user is encouraged to try to correct the interference by one or more of

the following measures: Reorient the radio/television receiver’s antenna, relocate the

equipment with respect to the receiver, plug the equipment and receiver into separate

circuit outlets. The user may also wish to consult a qualified radio/television technician

for additional suggestions. This equipment has been fully tested and complies with all

limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.

Telephone Network Information

Should your equipment cause trouble on your line which may harm the telephone

network, the telephone company, where practicable, may notify you that temporary

discontinuance of service may be required. Where prior notice is not practicable and

the circumstances warrant such action, the telephone company may temporarily

discontinue service immediately.
The telephone company may make changes in its communications facilities,

equipment, operations or procedures where such action is required in the operation

of its business. If these changes are expected to affect the use or performance of your

telephone equipment, the telephone company will likely give you adequate notice to

allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone

from your line.

REN Number

On the bottom of this equipment is a label indicating, among other information, the

Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your

telephone line and still have all of these devices ring when your telephone number is

called. In most (but not all) areas, the sum of the RENs of all devices connected to one

line should not exceed 5.
To be certain of the number of devices you may connect to your line as determined by

the REN, you should contact your local telephone company.

REN Number is located on the cabinet bottom.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

a minimum distance of 20 centimeters between the radiator and your body. This

transmitter must not be co-located or operated in conjunction with any other antenna

or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure

guidelines when used with the belt clip supplied with this product. Use of other

accessories may not ensure compliance with FCC RF exposure guidelines.

Introduction

CAUTION: When using telephone equipment, there are basic safety

instructions that should always be followed. Refer to the IMPORTANT

SAFETY INSTRUCTIONS provided with this product and save them for

future reference.

IMPORTANT: Because cordless phones operate on electricity, you should

have at least one phone in your home that isn’t cordless, in case the

power in your home goes out.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

Handset Layout

Base Station

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place

your cordless telephone on a level surface, such as a desktop or tabletop.

Ringer Tone

1. Press the

FLASH/program button until RINGER TONE shows in the display.

2. Use the

CID/VOL (5 or 6) button or the handset number pad (1-3) to enter your selection

from Ringer Tone 1, 2, or 3. The default setting is

RINGER TONE 1.

3. Press the

FLASH/program button to confirm and to advance to the next menu feature.

Tone/Pulse

1. Press the

FLASH/program button until 1 TONE 2 PULSE shows in the display.

2. Use the

CID/VOL (5 or 6) button or the handset number pad to enter your selection. The

default setting is

1 TONE.

3. Press the

FLASH/program button to confirm and to advance to the next menu feature.

Factory Default

This feature allows you to restore the unit’s original features.
1. Press the

FLASH/program button until DEFAULT shows in the display.

2. Use the

CID/VOL (5 or 6) button to scroll to YES o NO. The default setting is NO.

3. Press

FLASH/program to confirm. You will hear a confirmation tone.

Visual Indicators

Base

The in use indicator on the base will flash to alert you to an incoming call, during paging, or

if you have a message waiting from your service provider. The indicator will remain lit when

the line is in use.

NOTE: In order to use this unit’s Visual Message Waiting Indicator (VMWI)

feature, you must subscribe to this service from your phone company.

Charge Cradle

The charge indicator will remain lit when a handset is charging.

Handset

The Visual Ringer Indicator will flash to alert you to an incoming call. When the unit has

received a message, the display will show

“MESSAGE WAITING”.

Cordless Phone Basics

Making a Call

1. Press the

TALK/CALL BACK button and dial the desired number. -OR-

To perform preview dial, dial the number first then press the

TALK/CALL BACK button.

2. To hang up, press the

TALK/CALL BACK button or place the handset in the cradle.

Receiving a Call

1. To answer a call press the

TALK/CALL BACK button on the handset before you begin

speaking.

2. To hang up, press the

TALK/CALL BACK button or place the handset in the cradle.

Redial

Press the

REDIAL button to quickly dial the last number you called (up to 32 digits).

If you get a busy signal, and want to keep dialing the number, press

REDIAL to dial the

number again.

Flash

If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company you will receive Caller ID information (if available) on Call Waiting calls. During a
phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID
information for the waiting call shows on the handset display. To connect the waiting call,
press the

FLASH/program button on the handset and your original call is put on hold. You

may switch back and forth between the two calls by pressing the

FLASH/program button.

TIP: Do not use the TALK/CALL BACK button to activate custom calling
services such as call waiting, or you’ll hang up the phone.

Volume

When the phone is

ON, press the CID/VOL (5 or 6) on the handset to adjust the volume

of the handset’s earpiece. There are four settings. Press the

CID/VOL 5 to increase the

volume and

CID/VOL 6 arrow to decrease the volume. You will see the volume setting on the

handset display. VOL 4 is the maximum and VOL 1 is the minimum.

Channel

While talking on the phone, you might need to manually change the channel in order
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the

DELETE/channel button

to move to the next clear channel.

Temporary Tone

This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing enables
pulse (rotary) service phone users to access touchtone services offered by banks, credit card
companies, etc.
For example, when you call your bank you may need to enter your bank account number.

Temporarily switching to touchtone mode allows you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the

*TONE/exit button on the handset to temporarily

change from pulse dialing to tone dialing.

3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing mode.

Exit

Press the

*TONE/exit button to cancel any command you initiated.

Ringer On/Off

1. Press

RINGER button to enter the ringer on/ off setting menu and current setting will show

in display.

2. Press

RINGER button again to change the setting and you will hear the confirmation tone.

NOTE: If you turn the ringer OFF, RINGER OFF shows in the display.

Paging the Handset

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about two minutes or until you

press

TALK/CALL BACK on the handset or press the page button on the base.

NOTE: You can still page the handset if the ringer is turned off. If the

battery is dead, the Paging feature will not work.

Parallel Phone Detection

This phone is capable of detecting parallel phone line use. (ie; another phone is using the line

or the line is in use for computer or fax activity)
When the phone detects parallel use,

LINE IN USE shows in the display.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must

subscribe to either the standard Name/Number Caller ID Service or Call

Waiting Caller ID Service. To know who is calling while you are on the

phone, you must subscribe to Call Waiting Caller ID Service.

This unit receives and displays information transmitted by your local phone company. This

information can include the phone number, date, and time; or the name, phone number,

date, and time.

Model 27940

00021156 (Rev. 0 CAN E)

07-30

Printed in China

Thomson Digital Technologies Ltd.

© 2007 Thomson Digital Technologies Ltd.

Trademark(s) ® Registered

Marque(s) déposée(s)

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone

jack, which might look like the one pictured here, installed in

your home. If you don’t have a modular jack, call your local

phone company to find out how to get one installed.

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing,

unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at frequencies

that may cause or receive interference with nearby TVs, microwave

ovens, and VCRs. To minimize or prevent such interference, the base

of the cordless telephone should not be placed near or on top of a TV,

microwave ovens, or VCR. If such interference continues, move the

cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz

frequency for communication, and, if not properly set, these devices

may interfere with each other and/or your new telephone. If you are

concerned with interference, please refer to the owner’s manual for

these devices on how to properly set channels to avoid interference.

Typical devices that may use the 2.4 GHz frequency for communication

include wireless audio/video senders, wireless computer networks,

multi-handset cordless telephone systems, and some long-range

cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave

ovens, heating appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for

wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has

been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Modular

telephone line

jack

Wall plate

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only the

Thomson Inc. approved Nickel Metal Hydride (Ni-MH) battery model

5-2781 that is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag and

are separate from the handset.

2. Locate the battery compartment on the bottom of the handset.
3. Insert the battery pack.
4. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed and

can be inserted only one way.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

5. Position the wires in the space between the ribs to secure its position.
6. Attach the battery door by securely tightening the three screws on the bottom.
7. Plug the AC power adaptor of the charge cradle into the electrical outlet, and place

the handset in the charge cradle, the charge indicator turns on, verifying the battery is

charging.

8. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the

phone, battery performance is compromised.

2. Plug one end of the telephone line cord in the LINE IN jack on the back of the base and

the other end into a modular jack.

NOTE: The base unit acts as a splitter, allowing you to plug another

phone into the LINE OUT jack on the base.

3. Plug the AC power converter into the electrical outlet and the DC connector into the jack

on the bottom of the base.

CAUTION: To reduce risk of personal injury, fire, or damage use only

the 5-2749 power adaptor listed in the user’s guide. This power

adaptor is intended to be correctly orientated in a vertical or floor

mount position.

Handset Registration

The handset is pre-registered to the base unit. If your handset is properly connected, but you

cannot hear a dial tone when pressing the

TALK/CALL BACK button, it may not be properly

registered. Follow these steps to re-register the handset to the wall base unit:
1. Make sure the handset is

OFF (not in TALK mode).

2. Press and hold the

FORMAT button on the handset until you hear a beep and PRESS AND

HOLD BASE PAGE KEY shows in the display.

3. Move the handset close to the wall base unit.
4. Press and hold the

PAGE button on the wall base unit.

NOTE: You must press the PAGE button on the wall base unit within 30

seconds to continue registration.

5. You will hear a confirmation tone when the registration is complete, and the handset’s

display shows

REGISTERED.

Handset Setup

There are five programmable menus available: Language, Local Area Code, Ringer Tone,

Tone/Pulse and Factory Default. When you program these settings, make sure the phone

is

OFF (not in talk mode). Pressing the *TONE/exit button will remove you from the menu

selection process without changing the feature you are in.

Display Language

1. Press the

FLASH/program button until 1ENG 2FRA 3ESP shows in the display.

2. Use the

CID/VOL (5 or 6) button or the handset number pad to select 1 (English), 2

(French), or 3 (Spanish). The default setting is

1ENG.

3. Press the

FLASH/program button to confirm and to advance to the next menu feature.

Local Area Code

If you enter your local 3-digit area code in the area code menu, your local area code does

not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number. Calls

received from outside your local area code will display the full 10-digit number.
1. Press the

FLASH/program button until AREA CODE - - - shows in the display. The default

setting is - - -.

2. Use the handset number pad to enter your 3-digit area code.

NOTE: If you make a mistake, press the DELETE/channel button to erase

the incorrect area code and repeat step 2.

3. Press the

FLASH/program button to confirm and to advance to the next menu feature.

Time

Date

Number of calls

Caller ID name

Caller ID phone number

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your phone company; if you

receive an incoming call and you are already on the phone, a beep indicates the presence

of a Call Waiting call on the line. Only the handset that is in use at the time of the call will

display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press the

FLASH/program

button to put the current call on hold and answer the incoming call. Press

FLASH/

program again to return to the original call.

Base

Telephone line cord

Handset battery pack

Handset

Handset recharge cradle

AC power

adaptor

Battery Door

CID/VOL 5 or 6

(caller ID/volume

button)

FORMAT

(button)

Display

TALK/CALL BACK

(button)

REDIAL

(button)

MEM

(memory button)

*TONE/exit

(button)

DELETE/channel

(button)

RINGER (button)

FLASH/program

(button)

#/PAUSE

(button)

Visual Ringer

Indicator

Place the battery
wires between
these two ribs.

BATTERY PACK

RED WIRE

PRESS DOWN FIRMLY

BLACK WIRE

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