Health and safety guidelines, Service and spare parts customer care department – Tricity Bendix TB 112 FF User Manual

Page 12

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¥ Keep the time between buying chilled food and

placing it in your fridge as short as possible. Tests

showed that the temperature of 1 litre of orange

juice rose to 22¡C in an hour between the

supermarket and home. It then took 11 hours to

get down to 7¡C in the refrigerator.

¥ Keep the refrigerator door closed as much as

possible.

¥ Do not push food together too much, try to allow

air to circulate around each item.

¥ Cool cooked food as quickly as possible but do

NOT place in the refrigerator until cool. (Leave

food in a cool place in order that it can then be

put in the refrigerator as soon as possible).

¥ Do NOT mix raw and cooked meat, they must be

in separate containers. Take care not to let the

meat juices drip onto other food. If the meat does

drip, remove everything and clean thoroughly.

¥ Do not store food uncovered.
¥ The best way to defrost food is to put it in the

refrigerator to thaw slowly.

¥ Remove suspect food from your refrigerator and

clean (refer to ÒMaintenance and Cleaning).

¥ Never allow spillages to dry and harden.
¥ Ensure that food placed in the freezer is dated

and labelled and used in date order to ensure

that food is consumed at its best.

¥ It is important that food is used before its Òbest

beforeÓ date.

¥ Store eggs in the egg rack provided in the

refrigerator door. Discard any broken or chipped

eggs.

¥ Regularly check the refrigerator door seal to

ensure that it is clean and free from debris.

¥ Always wash your hands with soapy water and

dry them with a clean towel before handling food.

¥ Keep work surfaces clean and avoid cross

contamination by not using the same work

surface or knife, without washing them thoroughly

in between.

¥ The fresh foods to be frozen must be fresh and of

the best quality.

¥ The size of each pack should be small enough to

ensure that it is used in one go . Small packs

freeze more quickly and uniformly and give better

results.

¥ Frozen food, once thawed, must not be refrozen.

Lean food keeps better and longer than fatty

food, salt reduces the storage time.

¥ Wrap the food in polythene or aluminium freezing

bags or foil so that they adhere to the food and

provide an airtight seal .

¥ Packaging which is swollen or has traces of

refrozen water droplets on the pack could

indicate that the product has not been kept at a

suitable temperature and that it may have lost its

original quality. Partially thawed food must not be

refrozen, it must be consumed within 24 hours.

Never exceed the storage times indicated.

¥ Never place hot food, bottles or cans of fizzy

drink in the freezer as they may explode.

Containers with a lid must not be filled to the

brim.

¥ Do not open the door or place extra fresh food in

the freezer next to food which is already frozen

as this could cause the temperature of the frozen

food to rise and its quality and storage life to

reduce .

¥ The symbols on the drawers show different types

of frozen goods.
The numbers indicate storage times in months for

the appropriate types of frozen goods. Whether

the upper or lower value of the indicated storage

time is valid depends on the quality of the foods

and pre-treating before freezing.

HEALTH AND SAFETY GUIDELINES

Because of consumer demand, preservatives have been removed from many pre-prepared foods. This

together with the changes in shopping habits to a once-a-week shop, mean that safe handling and

storage of food is even more important than ever.
The following tips should help you to ensure that the food in your home is in as perfect condition as

possible.

12

SERVICE AND SPARE PARTS

CUSTOMER CARE DEPARTMENT

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your

local Tricity Bendix Service Force Centre by telephoning:-

0 8 7 0 5 9 2 9 9 2 9

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For further details please see the accompanying Customer Care Booklet.
Before calling out an engineer, please ensure you have read the details under the heading ÔSomething Not

Working?
When you contact the Service Force Centre you will need to give the following details:
1.

Your name, address and post code

2.

Your telephone number

3.

Clear and concise details of the fault

4.

The model and serial number of the appliance (found on the rating plate)

5.

The purchase date

For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix

products, please contact our Customer Care Department by letter or telephone as follows:-
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire
SLI IDZ
08705 950 950 *

* calls to this number may be recorded for training purposes.

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