Toshiba SG-1981 - Manual (Page 49)

TROUBLESHOOTING
49
Additional Information
PROBLEM
The answering
machine does not
answer the call.
Answering machine
does not play.
The messages are not
recorded/incomplete.
The answering
machine does not
respond to remote
operation.
The LED display shows
"A" (Announce only).
Can not delete
messages.
The phone does not
display the Caller
ID/Call Waiting data.
Auto talk and Any-key
feature do not work.
SOLUTION
• The recording capacity is full.
→ Delete some or all of the recorded messages.
• No message is recorded.
→ This is normal.
• The message was too long or too short.
→ The message should not be longer than the recording
time (1 or 4 minutes), or shorter than 2 seconds.
• The recording capacity became full.
→ Delete recorded messages.
• The phone was answered during recording.
• The recording time is set to A (announce only).
→ Set the REC TIME to 1 or 4 minute setting.
• You are not calling from a touch tone phone.
→ Call from a touch tone phone.
• The security code (PIN) you entered was wrong.
→ Make sure you entered the correct security code (PIN).
→ If the answering machine is turned off, let the phone ring
at least 10 times. The line will connect and you will hear
several short beeps. Press
and enter your security
code (PIN).
• This is normal. The recording time is set to A (announce only).
→ Set the REC TIME to 1 or 4 minute setting.
• There is a message that has not been played.
→ Play the new message, then delete messages.
• You have to subscribe to Caller ID/Caller ID on Call Waiting
services.
→ Check with your local telephone company.
• You answered the call before Caller ID data was received.
→ Let the phone ring twice before you answer the call.
• The call is via PBX.
→ See page 30.
• The battery is not fully charged.
→ Charge the battery.
• Auto talk feature has been set to OFF.
→ Set this feature to ON. (Any-key feature automatically set
to ON)
SG-1981.qxd 5/21/1 5:00 PM Page 49