Troubleshooting, Additional information – Toshiba SG-1801 User Manual

Page 36

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36

TROUBLESHOOTING

Additional Information

PROBLEM

SOLUTION

• The handset is located away from the base or the battery has been

discharged.
→ Return the handset to charge when finished with your call.

• The digital security code is changed.

→ Remove the handset from the base unit and press and hold

. While the handset is emitting, return the handset to the

base unit.

• The battery is low.

→ Place the handset on the base unit to recharge.

• The ringer volume is set to OFF.

→ Turn the ringer volume ON.

• The charging contacts of the handset and the base are not

clean.
→ Clean them with a dry cloth.

• The AC adaptor of the base unit is disconnected.

→ Plug the AC adaptor firmly into the base unit and AC 120V outlet.

• The handset is not on the base.

→ Place the handset on the base properly.

• The handset is too far from the base unit.

→ Bring the handset near the base unit.

• The battery is low.

→ Place the handset on the base unit to recharge.

• The base unit is located in a place with high interference.

→ Relocate to another outlet.

• Interference from TV, Microwave oven, computer and electrical

appliances.
→ Press

to select a clearer channel, or relocate

the base unit.

• Excessive line noise.

→ Check with another telephone.

• The volume control is set too high.

→ Reduce volume to a lower setting.

• The base antenna is not in a vertical position.

→ Lift the antenna to a vertical position.

• The phone needs to be reset.

→ Disconnect the AC adaptor and reconnect it within 2 minutes to

avoid memory loss.

SELECT/CHANNEL

PAGE

The handset does not ring
or receive a page.

The handset does not
ring.

CHARGE LED will not light
when the handset is
placed on the base.

Noise or interference

The unit does not operate
properly.

SG-1801.qxd 4/19/1 9:12 AM Page 36

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