Something not working, Symptom, Possible causes – Tricity Bendix WDR 1020 User Manual

Page 22

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22

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out
an engineer. Before contacting your local Tricity Bendix Service Force Centre, please carry out the checks listed
below.

Symptom

The machine does not start

Possible causes

The door has not been closed.

The plug is not properly inserted in the power socket.

There is no current at the socket

The main fuse or the fuse in the plug has blown.

The selector dial is not correctly positioned.

The ON/OFF button has not been depressed.

The machine does not fill

Ensure the water taps are open.

The filters in the inlet hoses are blocked.

The inlet hoses may be squashed or kinked.

The door has not been closed.

The machine fills then empties
immediately

The end of the drain hose is too low.

The end of the drain hose is submerged in water.

There is no vent in the end of the drain hose.

The machine does not empty and/or
does not spin

The drain hose may be squashed or kinked.

The RINSE HOLD option has been selected.

The drain filter may be blocked.

The drain hose extension is not correct. Follow the instructions for
connecting to the waste.

The drainage system pipes are blocked.

There is water on the floor

Too much detergent or unsuitable detergent has been used (creates too
much foam).

Check whether there are any leaks from one of the inlet hose(s) fittings.
It is not always easy to see this as the water runs down the hose; check
to see if it is damp.

The drain hose may be damaged or not securely positioned.

The detergent dispenser drawer or recess is clogged.

The drainage system pipes are blocked.

Unsatisfactory washing results

Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.

Stubborn stains have not been treated prior to washing

The correct wash programme has not been selected.

Too much laundry has been placed in the drum.

The machine vibrates when spinning

The internal packing has not been removed.

The machine is in contact with the wall or furniture.

The machine is not level.

The washing load is badly distributed in the drum.

Maybe there is very little laundry in the drum.

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