Troubleshooting tips – USRobotics 9003 User Manual

Page 17

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13

13

Troubleshooting Tips

None of the LEDs illuminates when I turn on the router.

Check the connection between the power adapter, router, and wall
outlet.

Confirm that you’re using the power adapter that came with your U.S.
Robotics SureConnect ADSL Ethernet/USB Router package.

The ADSL light is flashing or is not illuminated.

Make sure that the telephone cable connects properly at the “ADSL”
port on the rear of the router and at the phone wall jack.

I can’t connect to the router’s configuration utility.

Possible Solution 1:

Make sure that Ethernet or USB cables connect properly and securely.

Make sure that you’ve plugged in the power cord.

Possible Solution 2:

Make sure that your PC is using an IP address within the range of
192.168.1.2 to 192.168.1.254.

Make sure that the address of the subnet mask is 255.255.255.0.

PWR

On Green

Receiving power from the wall jack power supply.

Off

Detected no power.

ENET1

ENET2

On Green/10 Mbps

On Orange/100 Mbps

Established and detected a physical connection
through the Ethernet cable between router and
computer.

Flashing Green or

Orange

Flowing data traffic.

Off

Did not establish a physical connection between
router and computer.

USB

On Green

Established and detected a physical connection
through the USB cable between router and com-
puter.

Flashing Green

Flowing data traffic.

Off

Did not establish a physical connection between
router and computer.

ADSL

On Green

Established a DSL link.

Flashing Green

Negotiating a DSL link.

Off

The DSL link failed.

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