Troubleshooting – USRobotics Wireless Cable/DSL Router User Manual

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Click Next to launch the Add Printer Wizard.

When prompted to choose how your printer is attached to your computer,
select Local Printer.

Select USRPRTSHR for the printer port and click Next. You will then
need to supply Windows with the correct printer drivers provided by
the printer’s manufacturer.

Enter a name for the printer and click Next.

When you are prompted to print a test page, select Yes and click Finish.

When you are prompted, click Yes if the page printed correctly. The printer
is now successfully installed and will appear in the Printers menu. If the
page did not print correctly, click No to begin the Troubleshooting Wizard.

Windows NT Users
Click Windows Start, Settings, and then Printers. Double-click Add Printer.

When the Add Printer Wizard launches, select My Computer and click Next.

Select the USRPRTSHR port from the list and click Next.

If the drivers for the printer were not previously installed, select Have
Disk
to install the drivers now.

Enter a name for the printer and click Next.

Since the printer is not physically connected to the computer, select Not
Shared
from the menu and click Next. The printer will be shared when all
of the computers that will be on the network install the print server soft-
ware, the printer drivers, and connect to the Wireless Cable/DSL Router.

When you are prompted to print a test page, select Yes and click Finish.

When you are prompted, click Yes if the page printed correctly. The printer
is now successfully installed and will appear in the Printers menu. If the
page did not print correctly, click No to begin the Troubleshooting Wizard.

Windows 2000 Users
Insert the Installation CD-ROM into your CD-ROM drive, click Software,
select Install Print Server Drivers on the CD-ROM, and click Next.

Select Next to install the software to the default location or click Browse
to install to a different directory.

Click Finish to complete the installation of the Print Server Drivers.

Select Yes to restart the computer and then click OK.

After your computer restarts, click Windows Start, Control Panel, and
then Printers. Click Add Printer to begin printer installation.

When the Add Printer Wizard window launches, click Next to begin the
Installation Wizard.

When prompted to choose how your printer is attached to your computer,
select Local Printer. Make sure that Automatically detect and install my
Plug and Play printer
is not selected.

Select USRPRTSHR for the printer port and click Next. You will then need
to supply Windows with the correct printer drivers provided by the

printer’s manufacturer. When you are prompted to print a test page,
select Yes.

Enter a name for the printer and click Next.

When you are prompted, select Do not share this printer from the menu
and click Next.

If you were not prompted to print a test page, right-click the printer, select
Properties, and then select Print Test Page in the menu. When you are
prompted, click Yes if the page printed correctly. The printer is now
successfully installed and will appear in the Printers menu. If the page
did not print correctly, click No to begin the Troubleshooting Wizard.

Troubleshooting

I can’t access the Internet.

Possible Solution:
Make sure the power cord and all of the Ethernet cables are connected
correctly. This includes the cables connecting the Wireless Cable/DSL
Router, the modem, and all of the computers.

Possible Solution:
Make sure that your PC is using an IP address that is within the default
range of 192.168.123.xxx. Make sure the address of the subnet mask is
255.255.255.0. The Default Gateway should be the IP address of the
Wireless Cable/DSL Router, which is 192.168.123.254. To verify all of
these settings, perform the following steps:

Windows 95, 98, or Me Users:
Click Windows Start and then Run. Type winipcfg and click OK. Check
the IP Address, Subnet Mask, Default Gateway, and DNS server data to
make sure they are correct. If the information is not correct, click
Release All and then click Renew All.

Windows NT, 2000, or XP Users:
Click Windows Start and then Run. Type cmd and click OK. At the DOS
prompt, type ipconfig /all. Check the IP Address, Subnet Mask, Default
Gateway, and DNS server data to make sure they are correct. If the
information is not correct, type ipconfig /release and press ENTER.
Then, type ipconfig /renew and press ENTER.

Possible Solution:
You can reboot the Wireless Cable/DSL Router by unplugging and
plugging in the power supply.

If you are still unable to access the Internet, refer to the Troubleshooting
Ping Procedure section in the User Guide on the U.S. Robotics Installation
CD-ROM and refer to the documentation for your modem.

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