VistaQuest VQ3010 User Manual

Page 36

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Problem

Source

Solution

Picture is not

clear

The lens is dirty

• Clean the lens.

Hands were not steady
when taking the picture

• Ensure hands are steady when

taking picture and remain steady
one minute after clicking the Shutter
button.

The pictures are

blurred

The picture subject was
not in the focus range of
the camera

• Keep a minimum distance of 60

inches between the picture subject
and the camera lens to stay in the
focus range of the camera.

The flash doesn't

fire

The flash mode is set to
Off

• Set the flash to any other mode

except Off.

Camera power is off

• Turn on the camera.

USB cable is not
securely connected

• Connect cable to camera and

computer port.

The computer

cannot
communicate with
the camera

Driver is not installed (for
Windows 98 user)

• Install the camera driver.

Camera power is off

• Turn on the camera.

USB cable is not
securely connected

• Connect cable to camera and

computer port.

The PC Camera

doesn't work

Driver is not installed

• Install the camera driver.

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