Troubleshooting, Appendix – VTech LS6115-3 User Manual

Page 49

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45

Appendix

Troubleshooting

Problem

Suggestion

Caller ID entries do not

match the numbers I

need to dial.

Although the call log entries you receive have 10 digits, (the area code plus the seven-digit

number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven

digits, or a 1 plus the area code plus the seven digits. You can change the number of digits

that you dial from the call log.
While reviewing the call log, press

# repeatedly to display these dialing options for local and

long distance numbers before dialing or saving the telephone number.

CONNECTING... is

shown in the handset

display window. Why

don’t I get a dial tone

when I try to use this

telephone?

The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working electrical

outlet that is not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect

the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter

and re-install the battery. Place the handset in the telephone base and allow up to one minute

for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating

with each other. Try installing your telephone base as far away from these electronic devices as

possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room

monitors, televisions, personal computers, kitchen appliances and other cordless telephones.


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