Appendix, Troubleshooting – VTech LS6225-3 User Manual

Page 46

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digits number). If

you need to dial something other 10 digits, see page 23 for instructions on changing

the number.
If you dial seven digits for local calls you might want to use the

Home area code

feature (page 8).

CONNECTING... shows in the handset screen.

The handset might be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a

working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.

Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug

in the power adapter and re-install the battery. Place the handset in the telephone

base and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products might prevent your handset and telephone base from

communicating with each other. Install your telephone base as far away from

these electronic devices as possible: wireless routers, radios, cellular telephones,

intercoms, room monitors, televisions, personal computers, kitchen appliances and

other cordless telephones.

The answering system does not answer after the number of rings that I

programmed it.

Make sure the answering system is on. When the answering system is on, the

ANS ON/OFF light on the telephone base should be lit and ANS ON should show

on the handset.
If toll saver is selected, the number of rings changes to two when there are new

messages waiting (page 9).
If the memory is full or if the answering system is off, the answering system answers

after 10 rings.
In some cases, the answering system is affected by the ringing system used by the

local telephone company.

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice

towards the microphone of the handset.
Make sure there is no background noise when recording.


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