VIEWSONIC VS12602 - Manual (Page 62)

ViewSonic VPC101 55
Other information
Limited Warranty
VIEWSONIC ® ALL-IN-ONE PC
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty
period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement
Product or parts may include remanufactured or refurbished parts or components. The replacement unit
will be covered by the balance of the time remaining on the customer’s original limited warranty.
ViewSonic provides no warranty for the third-party software included with the product or installed by the
customer.
How long the warranty is effective:
ViewSonic VPC products are warranted for (1) year from the first consumer purchase for parts and labor.
User is responsible for the back up of any data before returning the unit for service. ViewSonic is not
responsible for any data lost.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(Please refer to Customer Support page). You will need to provide your product's serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
4.3: ViewSonic All-in-One PC Warranty Page 1 of 2 AIO PC_LW01 Rev. 1a 02-11-09