Venturer LCD Kitchen TV - Manual (Page 31)

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LIMITED WARRANTY
VENTURER ELECTRONICS (“VENTURER”) makes the following limited warranty. This limited warranty
extend to the original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
VENTURER products purchased in the United States are warranted to be free from defects in materials
or workmanship for a period of one year from the date of their original retail purchase. If the unit fails to
conform to this warranty, we will service the product using new or refurbished parts and products, at
VENTURER’s sole discretion.
During a period of one year from the effective warranty date, VENTURER will provide, when needed,
service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty
service in the Untied States, you must first call our Customer Support Center at (800) 252-6123,
during the hours listed in the box below. The determination of service will be made by VENTURER
Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO VENTURER WITHOUT PRIOR
AUTHORIZATION. New or remanufactured replacements for defective parts or products will be used for
repairs by VENTURER at its designated Service Center for one year from the effective warranty date.
Such replacement parts or products are warranted for an additional one year from the date of repair or
replacement. The Customer will be required to ship the unit to the Service Center indicated at the time
Customer Support is contacted to make the necessary repairs. The customer is responsible for all
transportation charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the VENTURER service facility you must use the original carton box and
packing material or an equivalent as designated by VENTURER.
LIMITED WARRANTY
Your Responsibility
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the U.S.A. or Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to any product or
parts which have been lost or discarded, or damage to product or parts caused by misuse, accident,
improper operation or maintenance, or use in violation of instructions provided with the product, or to
product which has been altered or modified without authorization of VENTURER, or to products or
parts thereof which have had the serial number removed or changed.
Out of Warranty
In the event your product requires repair after the limited warranty period has expired, please
contact our Customer Support Center at 1-800-252-6123 or www.venturer.com.
Hours: Monday–Thursday: 9–7, Friday: 9–5, Saturday: 9–12 EST.
Important:
You are responsible for any transportation, shipping or insurance relative to the return of product to
our Product Returns Center.