Appendix, A. troubleshooting – Vivotek FD6111V User Manual

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Appendix

A. Troubleshooting

Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.

Condition LED

Color

During self-diagnostic after power on Blinking in interchanged Green and Red
After power on and before network is
setup

Red LED is constantly ON and Green LED is OFF

After network is setup

Red LED is constantly ON and Green LED
blinking every 0.5 second

Ethernet signal is lost

Red LED is constantly ON and Green LED is OFF

No audio or speak only

Red LED is constantly ON and Green LED
blinking every second

Reset and Restore

There is a button on the main board of the camera
inside the dome body as shown in the picture. It is
used to reset the system or restore the factory
default settings. Sometimes resetting the system
sets the system back to normal state. If the system
problems remain after reset, restore the factory
settings and install again.
RESET: Press the button once.
RESTORE: 1. Press the button continuously.
2. Plug in the power and wait for the self-diagnostic.
to run twice.
3. Release the button after both LEDs shut off. as
soon as the second self-diagnostic starts..

Restoring the factory

defaults will erase any
previous settings. Reset or
restore the system after
power on.

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