Warranty – Williams Sound TGS SYS A User Manual
Page 13
Warranty
The Williams Sound Tour Guide System is engineered and designed to provide you with many years
of reliable service. Williams Sound warrants it against defects in materials and workmanship for FIVE
(5) years EXCEPT FOR earphones, headphones, rechargeable batteries, chargers, cables, anten-
nas, carry cases, and all other accessory products. Accessory products carry a 90 day warranty.
If the product fails within the specified warranty period, Williams Sound will determine whether to
repair or replace the defective equipment. This warranty does not apply to physical damage,
abuse, mis-use, or products that have been modified.
If you experience difficulty with your system, call for Customer Assistance:
1-800-843-3544.
If it is necessary to return the system for service, a Williams Sound representative will give you a
Return Authorization Number (RA) and shipping instructions.
Pack the system carefully and send it to:
Williams Sound Corp.
10321 West 70th Street
Eden Prairie, MN 55344-3446 USA
Phone: 800-843-3544
952-943-2252
Fax:
952-943-2174
TTY:
952-943-9675
e-mail: [email protected]
Your warranty becomes effective the date you purchase your system. Your returned warranty card
is our way of knowing when your warranty begins. It also gives us important information about your
system including the serial number. This information will help us serve you better in the future. Please
take a moment to complete and mail the attached card. Thank you.
Page 13