Whistler BT3300 - Manual (Page 20)

Service Under Warranty (continued)
Due to the specialized equipment necessary for testing this product, there are no authorized service
stations for Whistler products other than Whistler.
When returning a unit for service under warranty, please follow these instructions:
1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with
return receipt requested to:
Whistler Repair Dept.
551 N. 13th St.
Rogers, AR. 72756
Please allow 3 weeks turn around time.
IMPORTANT: Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore,
please ship your unit insured with return receipt requested. COD’s will not be accepted!
2. Include with your unit the following information, clearly printed:
• Your name and street address (for shipping via UPS), a daytime telephone number and
an e-mail address, if applicable.
• A detailed description of the problem (e.g., “Unit doesn’t have any audio”).
• A copy of your dated store receipt or bill of sale.
Service Under Warranty (continued)
3. Be certain your unit is returned with its serial number. For reference, please write your
unit serial number in the following space: _____________.
Units without serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty period, make sure you keep
a copy of your dated store receipt. You may have registered your unit at
www.whistlergroup.com, however, for warranty verification purposes, a copy of your dated
store receipt must accompany any unit sent in for warranty work.
Service Out of Warranty (Continued)
The minimum out of warranty service fee for your Whistler product is $75.00 (U.S.). If you
require out of warranty service, please return your unit as outlined in the section “Service
Under Warranty” along with a certified check or money order for $75.00. Payment may also
be made by MasterCard, VISA or American Express; personal checks are not accepted.
In the event repairs cannot be covered by the minimum $75.00 service fee, you will be
contacted by a Whistler technical service specialist who will outline options available to you. If you
elect not to have your unit repaired, it will be returned to you along with your certified check
or money order.
Warranty Information Warranty Information
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