WhisperKool 17-1103 - Manual (Page 26)

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Specific Performance Issues:
Unit is Not Cooling Sufficiently or Not Cooling at All:
19) On a thermostat with digital readout, what is the set temperature? To
check, hold down the “SET” button on the thermostat to see the set
temperature. Refer to page 16 of the owner’s manual.
21) On a thermostat with digital readout, does the thermostat display two
horizontal dashes or the letters “PRB”? (This indicates a problem with the
thermostat.)
22) Is the probe inserted into a bottle of water? Refer to page 14 of the owner’s
manual.
Water is Leaking from the Unit:
23) Is the unit level?
24) Is the drain line attached?
25) Is the unit leaking from the back?
This is generally due to an improper setting on the condensate evaporator.
In high humidity regions, the condensate evaporator should be set to “ON”
while other regions should be set to “AUTO”.
Refer to page 13 of the owner’s manual.
All units come with a drain line for additional removal of excess condensate, as a back
up system to the Condensate Evaporator which is used to maintain proper humidity.
It is critical to install the drain line attachment for the unit to function effectively,
preventing overflows and leaks from build up of condensate. See page 13.
Failure to install drain line will void warranty.
Unit is Icing Up:
26) Is the unit icing up? Allow the unit to thaw for 24-36 hours and ensure that
there is adequate air flow to and from the unit before operating again.
Obstructed airflow is a possible reason why units ice up. Refer to page 21
of the owner’s manual.
Unit Short Cycles, Clicks Intermittently, Trips Breaker, or does not Run:
27) Is there power being supplied to the outlet? To check, test the outlet using
a small appliance (hairdryer).
28) Is the unit on a GFI (Ground Fault Interrupter)? The unit should not be run
on a GFI. Refer to page 10 of the owner’s manual.
29) Does the unit have a dedicated electrical line and 20 ampcircuit breaker?
To check, examine the breaker box to see if the cellar is on its own circuit.
Refer to page 21 of the owner’s manual.
30) Are there any large appliances plugged into the same room or in the same
area of the building of the cooling unit? Refer to page
21 of the owner’s manual.
Set Temp:
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
20) What is the actual temperature of the cellar? Temp:
*To check air temperature, use a digital thermostat which can be purchased
at any hardware store under kitchen supplies.