Whistler WIC-2409C - Manual (Page 13)

Consumer Warranty
This Whistler Inspection Camera is warranted to the original purchaser for a period of one year from
the date of original purchase against all defects in materials and workmanship. This limited warranty is
void if the unit is abused, modified, installed improperly, or if the housing and/or serial numbers have
been removed. There are no express warranties covering this product other than those set forth in this
warranty. All express or implied warranties for this product are limited to the above time. Whistler is not
liable for damages arising from the use, misuse, or operation of this product. During the warranty
period, defective units will be repaired without charge to the purchaser when returned with a dated
store receipt to the address below. Units returned without a dated store receipt will be handled as
described in section "Service Out of Warranty".
WARRANTY INFORMATION
When returning a unit for service, please follow these instructions:
1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt
request to:
Please allow 3 weeks turnaround time.
2. Include with your unit the following information, clearly printed:
• Your name and street address (for shipping via UPS), a daytime telephone number and an email
address, if applicable.
• A detailed description of the problem (e.g., “Cannot adjust brightness on monitor").
• A copy of your dated store receipt or bill of sale.
3. Be certain your unit is returned with its serial number. For reference, please write your unit’s
serial numbers in the following spaces: Monitor S/N: Grip S/N:
Units without serial numbers are not covered under warranty. Important: To validate that your unit is
within the warranty period, make sure you keep a copy of your dated store receipt. You may register
your warranty online at www.whistlergroup.com, however, for warranty verification purposes, a copy of
your dated store receipt must accompany any unit sent in for warranty work.
Service Out of Warranty
Units will be repaired at “out of warranty” service rates when:
• The unit’s original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed improperly, or had its housing removed.
The minimum out of warranty service fee for your Whistler Inspection Camera is $75.00 (U.S.). If you
require out of warranty service, please return your unit as outlined in the section “Service Under
Warranty” along with a certified check or money order for $75.00. Payment may also be made by
MasterCard, VISA, or American Express; personal checks are not accepted. In the event repairs cannot
be covered by the minimum $75.00 service fee, you will be contacted by a Whistler technical service
specialist who will outline options available to you. If you elect not to have your unit repaired, it will be
returned to you along with your certified check or money order.
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Whistler Repair Dept.
551 N. 13th St.
Rogers, AR 72756
Important: Whistler will not assume responsibility for loss or damage incurred in shipping.
Therefore, please ship your unit insured with return receipt requested. CODs will not be accepted!
Note: Damage caused by incorrect battery placement or battery leakage is not covered under this warranty.