How to reach us, Warranty back cover, Contact – Watlow Electric 93 User Manual

Page 52: Warranty, Returns, Total

Advertising
background image

Watlow Series 93 User’s Manual

Watlow Controls, 1241 Bundy Blvd., P.O. Box 5580, Winona, MN 55987-5580, Phone: 507/454-5300, Fax: 507/452-4507

How to Reach Us

Quality and
Mission
Statement:

Watlow Controls will be
the world’s best
supplier of industrial
temperature control
products, services, and
systems by exceeding
our customers’,
employees’, and
shareholders’
expectations.

Contact

• or Phone: 507/454-5300.

• Fax: 507/452-4507.

• For technical support, ask for an Applications Engineer.

• To place an order, ask for Customer Service.

• To discuss a custom option, ask for a Series 93 Product Manager.

Warranty

The Watlow Series 93 is warranted to be free of defects in material and work-
manship for 36 months after delivery to the first purchaser for use, providing
that the units have not been misapplied. Since Watlow has no control over their
use, and sometimes misuse, we cannot guarantee against failure. Watlow’s
obligations hereunder, at Watlow’s option, are limited to replacement, repair or
refund of purchase price, and parts which upon examination prove to be defec-
tive within the warranty period specified. This warranty does not apply to dam-
age resulting from transportation, alteration, misuse, or abuse.

Returns

• Call or fax Customer Service for a Return Material Authorization (RMA)

number before returning a controller.

• Put the RMA number on the shipping label, and also on a description of the

problem.

• 20% of net price restocking charge applies to all standard units returned to

stock.

TOTAL

3 Year Warranty

CUSTOMER

SATISFACTION

Your Authorized Watlow Distributor is:

Advertising