Data lifeguard tools, Data lifeguard diagnostics, When to use data lifeguard diagnostics – Western Digital Computer Hard Drive User Manual

Page 23: Using data lifeguard diagnostics

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WESTERN DIGITAL HARD DRIVE

DATA LIFEGUARD TOOLS - 19

INSTALLATION GUIDE

Data Lifeguard Tools

Western Digital provides a set of hard drive utilities called Data Lifeguard Tools to assist with
hard drive installation, drive management, and repair.

This section contains information on these programs:

!

Data Lifeguard Diagnostics

!

Data Lifeguard BIOS Check (available for download at support.wdc.com)

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Data Lifeguard Ultra ATA Management

Data Lifeguard Diagnostics

Data Lifeguard Diagnostics is included on the Data Lifeguard Tools diskette. This utility was
designed especially for Western Digital hard drives to diagnose and fix most common hard
drive problems.

When to use Data Lifeguard Diagnostics

!

If the hard drive reports errors.

!

If you are unable to access files on the hard drive.

!

If another diagnostic utility such as SCANDISK, CHKDISK, or DEFRAG reports errors
on the hard drive.

Using Data Lifeguard Diagnostics
Data Lifeguard Diagnostics does not overwrite data on the hard drive during the scan. If used
properly, it will not result in data loss. Always back up your data before running any
diagnostic utility.

1. Insert the Data Lifeguard Tools diskette into the floppy disk drive.

2. Reboot or power on the system.

3. The Data Lifeguard Tools Welcome screen displays. Click Data Lifeguard Utilities to

continue.

4. After the Data Lifeguard Tools main menu appears, select Diagnostics to proceed and

view the license agreement.

Data Lifeguard Tools

Function

Data Lifeguard Diagnostics

Identifies and repairs most drive errors

Data Lifeguard BIOS Check

Provides information for technical support

Data Lifeguard Ultra ATA
Management

Manages Ultra ATA 100 functions (including ATA
66 and 33)

CAUTION: Data Lifeguard is for use in DOS only. Do not use within any other
operating system or DOS shell.

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