Assistance or service – Whirlpool duet Front-Load Washer User Manual

Page 20

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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
only use FSP

®

factory specified parts. These parts will fit right

and work right because they are made with the same precision
used to build every new WHIRLPOOL

®

appliance.

To locate FSP replacement parts in your area:

In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest designated service center.

In Canada, call 1-800-807-6777, or your nearest designated
service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)

Referrals to local dealers, repair parts distributors, and
service companies

Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.

To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the Whirlpool Canada Inc. Customer Interaction Center toll
free:
1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Referrals to local dealers

For service in Canada

Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:

Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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