Troubleshooting suggestions – Wells RWN-2 User Manual

Page 11

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TROUBLESHOOTING SUGGESTIONS

9

SYMPTOM

POSSIBLE CAUSE

SUGGESTED REMEDY

No lights or heat
(all drawers)

Warmer unplugged

Plug warmer into appropriate
receptacle

Circuit breaker off or tripped

Reset circuit breaker

Internal damage

Contact an Authorized Wells
Service Agency for repairs.

No heat (one drawer)

Temperature control not set

Set for desired temperature.

Internal damage

Contact an Authorized Wells
Service Agency for repairs.

Food dries out

Humidity control (air vent) not set OPEN air vent for dry operation.

CLOSE air vent for moist
operation.

Water in pan evaporated or low

Add water to pan.

Food gets soggy

Food contacting water

Use a Humitrol Rack

Water level too high

Water should be no more than
1/2" deep

Humidity control (air vent) not set OPEN air vent for dry operation.

CLOSE air vent for moist
operation.

Drawer falls open

Catch roller not extended before
closing drawer

Be sure catch roller is extended
before installing drawer.

Drawer catch damaged

Contact an Authorized Wells
Service Agency for repairs.

Drawer falls out when opened

Drawer stop dirty

Clean and lubricate drawer stop

Drawer stop damaged

Contact an Authorized Wells
Service Agency for repairs.

042

p

/n

303334

OpM

BI Drawer

W

a

rmer

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