Winegard RM-DM00 - Manual (Page 4)

4
Trouble Shooting
1. You may need to roatate the dish in small increments to find the signal.
Rotate the dish 3° at a time to the left, stopping for a few seconds each
time you move the dish. Try moving the dish up to 20° to the left. If no
signal is found, return to the azimuth listed and and try rotating 20° to the right.
This will help correct for any errors in setting the directional handle.
2. Be sure you have a clear line of sight. The signal from the satellite(s)
WILL NOT pass through trees, buildings, mountains, etc. Remember the
antenna has a 24° offset, this means that when the antenna is straight
up and down, (90°) it is looking 24° into the sky. See Figure 2.
3. Do you have the TV set tuned for the correct channel 3 or 4 (same
channel as output of receiver)?
4. Have you entered the correct zip for the area you are currently in?
If the zip code is wrong, the antenna will be looking in the wrong
direction or at the wrong elevation for the satellite signal you want.
5. Check connections at the receiver, TV, and antenna.
6. Check the TV. Does it receive pictures from off-air television stations/VCR?
7. Retune system for best picture,using procedure on page 3.
8. Inspect antenna. Make sure it has not been damaged. If the antenna
is even slightly bent, the receiver may not receive the signal.
9. Contact Dealer or Winegard Service Department.
LCD DISPLAY CODES
HL ................ High Limit
LL .................. Low Limit
Lo ................ Batter Low
Er ......................... Error
-- .................. Initializing
NOTE: Initialization may take up to 5 seconds.
FIGURE 2
Antenna Reflector at 90°
Signal from satellite
24° look angle
LNBF
ANTENNA DOES NOT ROTATE, OR IS HARD TO ROTATE
1. Inspect antenna on roof. Be sure the mount has not been damaged.
2. Check for caulking between gear housing and baseplate.
3. Be sure cables are not binding, and that they are installed properly.
4. Contact your dealer or Winegard Technical Services.
ANTENNA DOES NOT RAISE, OR IS HARD TO RAISE
1. Inspect antenna on roof. Be sure the mount has not been damaged.
2. Check for caulking on elevating shaft.
3. Contact your dealer or Winegard Technical Services.
7/09/04