Troubleshooting, 1 problems starting up the prestige, 2 problems with the lan – ZyXEL Communications P-335WT User Manual

Page 413: Chapter 41 troubleshooting

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P-335 Series User’s Guide

Chapter 41 Troubleshooting

413

C

H A P T E R

41

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

41.1 Problems Starting Up the Prestige

Table 146 Troubleshooting Starting Up Your Prestige

PROBLEM

CORRECTIVE ACTION

None of the

LEDs turn on

when I turn on

the Prestige.

Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged

in to an appropriate power source. Make sure that the Prestige and the power source

are both turned on.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should

contact your vendor.

41.2 Problems with the LAN

Table 147 Troubleshooting the LAN

PROBLEM

CORRECTIVE ACTION

The LAN LEDs

do not turn on.

Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.

Make sure your computer’s Ethernet Card is working properly.

I cannot access

the Prestige from

the LAN.

If Any IP is disabled, make sure that the IP address and the subnet mask of the

Prestige and your computer(s) are on the same subnet.

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