Troubleshooting parts replacement, Trouble probable cause remedy – Zenith Pumps User Manual

Page 11

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11

Troubleshooting

Parts
Replacement

When ordering replacement parts, please be sure to include the following information:
1) Pump model number
2) Part number (12-digit) and description
3) Quantity
4) Shipping instructions
Order parts from your local Zenith representative or direct from Zenith.

Trouble

Probable Cause

Remedy

Pump will not turn

1) Low pump

Check thermocouple and control

temperature

loop for proper setting/operation.
Allow sufficient heat-up time.

2) Drive malfunction

Verify drive is powered. Check to
assure all alarm circuits are clear.
Check drive motor current and
speed settings. Check all drive
couplings.

3) Process

conditions changed

Check process conditions for
proper melt temperature, pres-
sures, viscosities and materials.

4) Entrained particle

Disassemble and clean pump;
replace any damaged parts.

5) Possible

internal damages

Disassemble and clean pump;
replace damaged parts.
Consult factory.

Excessive seal
assembly leakage

1) Worn lip seal

Replace lip seals.

2) Incorrect water flow

Monitor and adjust water flow
to provide correct sealing
temperature.

3) Clogged Rheoseal

Disassemble two-piece seal

channel

housing and inspect.

Reduced pump
efficiency

1) Worn gear(s)

Replace worn gear.

2) Worn bearings

Replace worn bearings.

3) Process conditions

Consult factory for clearance

changed

recommendations on new
process conditions.

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