Yamaha Audiogram 3 - Manual (Page 20)

20
AUDIOGRAM 3 Owner’s Manual
Troubleshooting
The AUDIOGRAM interface won’t turn on.
❑
Is the included USB cable properly plugged into the interface and a computer?
The system doesn’t work properly.
❑
Are the USB cable and all necessary audio cables properly connected?
❑
Are you using a USB hub?
USB hubs can interfere with proper operation, so try connecting the AUDIOGRAM interface
directly to a USB port on the computer. If the computer has multiple USB ports, try a different
USB port.
❑ Are you using other USB devices at the same time?
If so, try removing the other device(s) and connecting only the Yamaha USB device.
The Input ports are not shown (Windows Vista)
❑
Is the sound input of your computer operating system assigned properly?
1. From the [START] menu click [Control Panel], then double-click the “Sound” icon to open the
“Sound” dialog window.
2. Click the “Recording” tab, right-click the “USB Audio CODEC” icon and select “Properties.”
3. Click the “Advanced” tab, then select “2 channel, 16 bit, 44100 Hz (CD Quality)” or “2 channel,
16 bit, 48000 Hz (DVD Quality)” in the “Default Format” field.
No sound.
❑
Are your speaker cables connected properly, or are they shorted?
❑
Are the volume controls of your sources, audio devices, applications software, computer operat-
ing system, etc., set at appropriate levels?
❑
Is the output of your computer operating system muted?
❑ Do you have several applications running at the same time?
Be sure to quit all applications you are not using.
❑
Is the sound output of your computer operating system assigned properly?
Windows Vista:
1. From the [START] menu click [Control Panel], then double-click the “Sound” icon to open the
“Sound” dialog window.
2. Click the “Playback” tab and check whether the “USB Audio CODEC” icon is checked.
If not, right-click the “USB Audio CODEC” icon and select “Set as Default Device.”
3. Click the [Recording] tab and check whether the “USB Audio CODEC” icon is checked.
If not, right-click the “USB Audio CODEC" icon and select "Set as Default Device.”
Windows XP:
1. From the [START] menu click [Control Panel], then double-click the “Sounds and Audio
Devices” icon to open the “Sounds and Audio Devices Properties” dialog window.
2. Click the “Audio” tab.
3. Set “Sound playback: Default device” and “Sound recording: Default device” to “USB Audio
CODEC.”
4. Click [OK].