Problems with the idsl line, Problems with the lan interface – ZyXEL Communications Prestige 128L User Manual

Page 110

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98 Troubleshooting

Problems With the IDSL Line

The IDSL LEDs Not On

Check the connection between your two routers. When they are
connected, the link and B1/B2 LED should be on if the transfer type is
leased 128; and the link and B1 LED are on if the transfer type is
leased 64.

1. Check the IDSL line if it is a single line to connect a pair of routers.

2. Check the counter Prestige see whether it is still alive.

3. Check with telephone company if the IDSL line is connected to

telephone company.

Problems with the LAN Interface

Can not PING any station on the LAN

1. Check the LAN LED on the front panel of your Prestige. If it is on,

then the link is up. If it is off, then check the cables connecting your
Prestige to your LAN.

2. The type of Ethernet interface that you have configured in menu 3.1.

Verify that you are using the same (AUI or 10Base-T) as
configured in this menu.

3. Verify with your network administrator that the IP address and the

IP subnet mask configured in menu 3.2 are valid for that LAN.

4. Check the physical Ethernet cable, and make sure the connections

on your Prestige and the hub are secure.

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