Zoom 3035 - Manual (Page 18)

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11 Click the Resources tab.
12 Clear the Use automatic settings check box.
13 Scroll through the Basic configuration options until you find
the one that displays the Input/Output Range 02F8 - 02FF. This is
COM2. The Conflicting device list box should say No conflicts.
If there are conflicts, call Tech Support.
14 If there are no conflicts, close the Modem Properties, System
Properties, and Control Panel windows by clicking OK for each.
15 Shut down your computer, turn off the power, and restart it.
Note : It is important to go through this off/on power cycle.
Merely restarting Windows may not allow the BIOS to regis-
ter the changes properly.
If Windows finds your other serial port, it may try to assign the
port to COM2, but won’t be able to because your Modem is al-
ready using that system resource.
Other Troubleshooting Tips
Problem
Your system:
• doesn’t boot up, or
• doesn’t recognize your PCI Modem, or
• doesn’t respond in Control Panel >Phone and Modem Options >
Modems > Properties > Diagnostics.
Solution
Your PCI Express Modem is a BIOS- and driver-dependent de-
vice. Sometimes the modem will be mistakenly assigned to an
IRQ (Interrupt Request) already in use by another device.
If you install the modem in a different PCI slot in your com-
puter, this might solve the problem.
You should also check your computer for an available IRQ if you
have other devices connected to your computer.
Windows 2000/XP Users: Select Control Panel > System >
Hardware > Device Manager. Click Computer, right-click Proper-
ties, and check for an available IRQ. Any IRQ from 0 to 15