Problem – Plantronics Voyager 510 Bluetooth Headset User Manual

Page 20

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PROBLEM

Callers cannot hear me.

Possible Cause

Solution

Mute is selected

Press the Power/Mute Button once as described
on page 11.

Headset microphone

Align the headset boom with your mouth

boom is incorrectly
positioned

Speak volume is too low Increase the Speak Volume by adjusting the Speak

Volume Controls on the base unit as described
on page 10.

If the volume is still too low, select another Tx Slide
Switch setting as described on page 10.

Incorrect Configuration

Try other Configuration Dial settings on the

Dialsetting for your

base unit.

telephone

PROBLEM

I can hear a dial tone in more than one configuration position

Possible Cause

Solution

Telephone will work

Use the position that sounds best to you and the

in more than one

person you call.

Configuration Dial
position

PROBLEM

I tried all four positions on the Configuration Dial and cannot hear a dial tone in
any position.

Possible Cause

Solution

Voyager 510 Bluetooth

®

Check that the telephone is connected to the base

Headset System is not

unit’s Telephone Cable Port.

connected correctly

Check that the handset is connected to the base
unit’s Handset Cable Port.

You may have an

Call your supplier or local Plantronics office

incompatible phone

for help.

The telephone line

Reconnect the handset to the telephone and test.

is dead

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