ACR&Artex ELT Test Set (ETS) - Manual (Page 26)

Artex Products / ACR Electronics, Inc. 570-1000 Rev C
Page 22 of 24
Troubleshooting Guide
SYMPTOM LIKELY CAUSE ACTION
Meazura is “locked” up,
programs will not
respond.
Various Perform “soft reset” by holding down
both the power and backlight keys
simultaneously will perform a soft
reset; the Meazura stops what it was
doing and restarts. All applications
and data stored in the handheld are
retained.
Meazura will not
respond to “soft reset”
Various Perform” hard reset” by doing a soft
reset but keeping the power key
held down until the Palm Powered®
logo appears. A confirmation
message is displayed asking the user
to confirm the hard reset, whereby
pressing the up arrow key will
proceed with the process. A hard
reset does everything a soft reset
does but also erases all programs,
data, patches and user information.
Meazura will not power
on
Dead battery Charge battery for at least 2 hours
Meazura will not reset
(either “soft” or “hard”)
Defective Meazura unit Return unit to Artex
Meazura will not power
on with known good
battery
Defective Meazura unit Return unit to Artex