Acroprint Instructions for Moving the timeQplus v3 Server (software version 3.x) - Manual (Page 5)

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e. After completing the TQP Server installation you should check your punch
data to make sure your data transferred properly from the old TQP Server.
Next log into the TQP Administrator and go to Terminal - Select
timeQplus Settings. Select Ethernet, Serial or Both connections as
applicable:
After enabling the Ethernet Server you should see your existing Ethernet
terminals and assigned employees. The terminals should be online and
ready to use (green status indicator).
If you move any Serial Terminals from the old TQP server to the new
Server you will need to enable the Serial Server and then add all Serial
Terminal(s) using the information from step 1b.
Note: In the Add Terminal wizard – check the box to Clear device
transactions. Press Clear Users. This is critical because if you don’t
clear the users on the terminal you will get an error message: “Errors
occurred while changing the user rights for the following users….”
because you are trying to assign users to pin#’s that are already in use on
the terminal. Close the Wizard and try adding the terminal again, this time
making sure you clear all users.
Leave Manual Poll checked to complete the wizard.
Remote Terminals: Click on the Remote Terminal tab. You will see all of
your remote terminals and assigned users. You don’t need to do anything
else….the terminals should work as they did before you migrated the TQP
Server.
f. Install TQP on all Client PC’s making sure that you install the same
timeQplus software version that is on the timeQplus Server.
If further assistance is needed on this matter you can contact Acroprint Technical
Support at (800) 334-7190, Opt. 4 or via email at [email protected].
Support contracts are available which give you unlimited support for one year for
$169.00 or you can obtain “per incident support” for $75.00 per 1/2 hour. Note
that pricing is subject to change.