Activeforever Prospera Electronic Pulse Massager TENS Unit - Manual (Page 8)

Trouble shooting
If your device is not operating properly, please check it for the following problems or
conditions. If the recommended action does not solve
the problem, please return it to the
authorized dealer for repair of the device.
MALFUNCTION CAUSE SOLUTION
Stimulation is weak or not
existent
Are the electrode heads in
close contact with the skin?
Do the electrode heads
touch each other?
Are the wires connected to
the electrode heads and the
main device properly?
Are the batteries dead?
Remove, clean and place
back on the skin.
If so then separate.
Disconnect, clean and
reconnect all the parts.
Replace the dead batteries.
Skin turns red Is treatment time to long? Treat another area.
Skin feels numb Are electrode heads dirty?
Do the electrode heads
touch the skin closely?
Clean with damp cloth.
Remove and place again on
the skin
Device does not turn on Batteries installed
correctly?
Are batteries dead ?
Remove and install
batteries.
Replace the dead batteries.