Troubleshooting – Garmin nuvi 2585TV User Manual
Page 42
42
nüvi 2585TV Owner’s Manual
Troubleshooting
Problem
Solution
My device is not acquiring
satellite signals.
• Verify the GPS simulator is turned off (
• Take your device out of parking garages and away from tall buildings and trees.
• Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
The device does not
charge in my vehicle.
• Check the fuse in the vehicle power cable (
page 40
).
• Verify the vehicle is turned on and is supplying power to the power outlet.
• Your device can only charge between 32°F and 113°F (between 0°C and 45°C). If
the device is placed in direct sunlight or in a hot environment, it cannot charge.
My battery does not stay
charged for very long.
To maximize the time between charges, turn down the backlight (
My battery gauge does not
seem accurate.
Allow the unit to fully discharge, and fully charge it (without interrupting the charge
cycle).
How do I know my device
is in USB mass storage
mode?
When your device is in USB mass storage mode, a picture of a device connected to a
computer is shown on the device screen. Also, you should see two new removable disk
drives listed in My Computer.
The device is connected
to the computer, but it will
not go into mass storage
mode.
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Plug the USB cable into a USB port on your computer and into your device.
The device automatically turns on and goes into USB mass storage mode.
4
Verify your device is connected to a USB port and not a USB hub.
I cannot see any new
removable drives in my list
of drives.
If you have several network drives mapped on your computer, Windows can have
trouble assigning drive letters to your device drives. Refer to your operating system Help
file to learn how to map or assign drive letters.
My phone will not connect
to the device.
• From the main menu, select Tools > Settings > Bluetooth. The Bluetooth field must
be set to Enabled.
• Turn on your phone and bring it within 33 feet (10 m) of the device.
•
for more help.