Troubleshooting – Garmin nuvi 3490 for Volvo Cars User Manual

Page 81

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nüvi 3400 Series Owner’s Manual

75

Troubleshooting

Problem

Solution

My device is not acquiring

satellite signals

• Verify the GPS simulator is turned off (

page 64

).

• Take your device out of parking garages and away from tall buildings and trees.

• Remain stationary for several minutes.

The suction cup will not

stay on my windshield.

1

Clean the suction cup and windshield with rubbing alcohol.

2

Dry with a clean, dry cloth.

3

Mount the suction cup (

page 1

).

The device does not

charge in my vehicle.

• Check the fuse in the vehicle power cable (

page 71

).

• Verify the vehicle is turned on and is supplying power to the power outlet.

• Your device can only charge between 32°F and 113°F (between 0°C and 45°C).

If the device is placed in direct sunlight or in a hot environment, it cannot charge.

My battery does not stay

charged for very long.

To maximize the time between changes, turn down the backlight (

page 65

).

My battery gauge does not

seem accurate.

Allow the unit to fully discharge, and fully charge it (without interrupting the charge

cycle).

How do I know my device

is in USB mass storage

mode?

When your device is in USB mass storage mode, a picture of a device connected

to a computer is shown on the device screen. Also, you should see two new

removable disk drives listed in My Computer.

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