Troubleshooting, Malfunctions, Possible causes / solutions – Ariston MTP 1911 F/HA User Manual

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Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:

The display is completely switched off.

The motor does not start.

The display is on but it is dim.

The alarm sounds, the ALARM LED

lights up and the refrigerator

compartment light flashes.

The alarm sounds, the ALARM LED

lights up and the freezer status bar

LEDs light up in sequence.

The alarm sounds, the ALARM LED

flashes and the freezer status bar

LEDs flash simultaneously.

The refrigerator and the freezer do not

cool well.

The food inside the refrigerator is

beginning to freeze.

The motor runs continuously.

The Aircooler fan does not rotate

The appliance makes a lot of noise.

Early ending of functions

The freezer status bar LEDs do not

indicate the set temperature, and are

lit in a constant manner.

Possible causes / Solutions:

• The plug has not been inserted into the electrical socket, or not far enough

to make contact, or there is no power in the house.

• The appliance comes with a motor protection control (see Start-up and use).

• Pull out and reverse the plug before putting it back in the socket.

• The refrigerator door has been open for more than two minutes.

The buzzer stops when the door is closed or when the ALARM button is

pressed.

• The temperature inside the freezer is too high. The freezer will maintain a

temperature of around 0°C so that the food will not refreeze, allowing you to

eat it within 24 hours or to refreeze it after it has been cooked.

To switch off the buzzer, press the ALARM button. Press a second time to

display the set value on the freezer status bar, switch off the ALARM LED

and restore normal operation.

• The temperature of the freezer is dangerously high: the food inside must not

be eaten. The freezer will maintain a temperature of approximately 0°C.

To switch off the buzzer, press the RESET ALARM button. Press a second

time to display the set value on the freezer status bar, switch off the ALARM

LED and restore normal operation.

• The doors do not close properly or the seals are damaged.

• The doors are opened too frequently.

• The temperature that has been set is too high (see Start-up and use).

• The refrigerator or the freezer have been over-filled.

• The temperature that has been set is too low (see Start-up and use).

• The SUPER FREEZE button has been pressed (rapid freezing): the yellow

SUPER FREEZE light is on or flashing (see Description).

• The door is not closed properly or is continuously opened.

• The outside ambient temperature is very high.

• The thickness of the frost exceeds 2-3 mm (see Maintenance).

• The refrigerator door is open.

• The Aircooler system is only activated automatically when it becomes

necessary to restore perfect operational conditions inside the refrigerator

compartment.

• The appliance has not been installed on a level surface (see Installation).

• The appliance has been installed between cabinets that vibrate and make

noise.

• The internal refrigerant makes a slight noise even when the compressor is

off. This is not a defect, it is normal.

• Electrical disturbance on the network or brief interruptions of the power supply.

• Contact the Technical Assistance Centre.

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