Concord NEO INSTRUCTION MANUAL User Manual

Page 13

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_ PUTTING ON, REMOVING AND LAUNDERING THE
COVER

The different parts of the cover of the CONCORD NEO are joined to
each other by means of press-studs, Velcro and zip fasteners, and are
attached to the rods. If you wish to remove the cover, first loosen all
these fastenings.

Make sure all the fasteners and connections are done up safety when
you put the cover on.

You can wipe all parts of the cover as well as the rods and the plastic
parts of the CONCORD NEO with a damp cloth.

45

_ CONCORD ORIGINAL SPARE PARTS/ACCESSORIES

Information on Concord original spare parts/accessories is available at
your retailer’s or directly from Concord.

Concord GmbH
Industriestraße 25
95346 Stadtsteinach
Germany

Phone +49 (0)9225.9550-0
Fax +49 (0)9225.9550-55
[email protected]

www.concord.de

44

_ GUARANTEE

The guarantee begins on the day of purchase. The guarantee period
corresponds to the statutory warranty period in the end-user’s country
concerned. At the manufacturer’s discretion, the guarantee shall cover
rectification, replacement or a price reduction.

The guarantee is valid for the original purchaser only. In the event of
any defect, claims can not be considered unless the specialist dealer is
notified of the fault as soon as it occurs for the first time. If the specialist
dealer is unable to remedy the problem himself, he must return the
product to the manufacturers together with details of the complaint,
official proof of purchase and the purchase date. The manufacturers
assume no liability for faulty goods that they did not supply.

The guarantee does not apply where:
• the product has been modified;
• the product is not brought back to the specialist dealer complete with
proof of purchase within 14 days of the defect occurring;
• the defect was caused by improper usage or maintenance or due to
anything else deemed to be the fault of the user, in particular failure to
comply with the instructions for use;
• repairs have been carried out on the product by third parties;
• the defect was caused as the result of an accident.
• the serial number has been damaged or removed

The guarantee makes no provision for any alteration or deterioration to
the product that is incurred through normal usage (wear and tear). The
period of guarantee shall not be extended by any remedial measures
carried out by the manufacturers in the event of a claim.

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