Installation guide, Networking – Veris Industries H8822 Install User Manual

Page 12

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VERIS INDUSTRIES

H8822

INSTALLATION GUIDE

ZL0056-0C

PAGE 12

©2010 Veris Industries USA 800.354.8556 or +1.503.598.4564 / [email protected]

06101

Alta Labs, Enercept, Enspector, Hawkeye, Trustat, Veris, and the Veris ‘V’ logo are trademarks or registered trademarks of Veris Industries, L.L.C. in the USA and/or other countries.

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Network Status

This page displays the current status of the AcquiSuite DR network connections.
Several interfaces may be shown if both Ethernet and PPP dialin/dialout are active at
the same time. Each interface will report the IP address, number of packets sent and
received, and other details specific to the interface. For the ethernet interface, the
MAC address (HWaddr) will be shown as well as a network collision count.

Ethernet network:

eth0 Link encap:Ethernet HWaddr

00:99:99:0E:C1:CA

inet addr:192.168.10.50 Bcast:192.168.10.255

Mask:255.255.255.0

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:2624171 errors:6 dropped:0 over-

runs:0 frame:0

TX packets:220342 errors:0 dropped:0 over-

runs:0 carrier:0

collisions:1 txqueuelen:100

RX bytes:174674347 (166.5 Mb) TX

bytes:50607122 (48.2 Mb)

Interrupt:5 Base address:0x320

Note: the “lo” or Loopback interface is the internal network and is always
present, “eth0” is the Ethernet segment, and “ppp0” is the dialout or dialin
connection.

Ethernet setup

The ethernet setup page has the following options:

IP Address: The IP address of the ethernet interface. Default 192.168.40.50

Netmask: The netmask of the ethernet network. Default 255.255.255.0

Gateway Address: The gateway is the routing device that moves traffic from
the LAN to the internet. The default is 192.168.40.1. If you do not have an
internet connection for your LAN, or if you are using a crossover ethernet
cable, leave this field blank.

DNS1, DNS2: These are the primary and secondary DNS servers. If you are
using a dialout connection, these must be set to the DNS server provided by
your dialup ISP. If you only use the AcquiSuite DR on a crossover cable and/or
dialin mode, you should leave these blank.

DHCP (enable/disable): If you LAN has a DHCP server, you may enable this
option and remove the previous options for IP, netmask, gateway, and DNS.
Check with your LAN administrator first.

HTTP Proxy: If your LAN is connected to the internet using a sophisticated
firewall, you may need to use the HTTP proxy feature. Check with your LAN
administrator first, however; if you don’t have a proxy set on your computer
(MSIE/Tools/Connections-tab/LAN-Settings), then you most likely don’t need
to configure the AcquiSuite DR to use a proxy. If in doubt, leave this blank
first, and try the connection test. If it fails, ask your LAN administrator about
proxy servers, if any.

After changing any of the settings on this page, you will be required to reboot the
AcquiSuite DR Use the system/status web configuration page, or the LCD console to
reboot the AcquiSuite DR.

Troubleshooting Ethernet Problems

If, after reconfiguring the ethernet settings, you experience problems accessing the
AcquiSuite DR with your web browser, check the following items.

Verify that you rebooted the AcquiSuite DR after making the changes to

the network settings.
Use the AcquiSuite DR LCD console. Check the IP address and Netmask.

Verify these are correct.
Verify the network connection in your computer has the proper IP

address, on the same subnet, to access the AcquiSuite DR. Note: One
common mistake is configuring the laptop IP to the same address as
the IP address of the AcquiSuite. In order for the laptop and AcquiSuite
to communicate, the IP addresses should not be identical. See the basic
network config for suggested IP addresses.
Use the LCD console to run the Network Status test. This will attempt

a number of things including a ping query to the gateway address. If
the AcquiSuite DR can ping an external machine such as a gateway, the
ethernet port is most likely connected properly. If the AcquiSuite DR does
not use a gateway, try adding a gateway address, and make it the address
of your computer.

Modem Status

The modem status page will show the connection status of a dialin/dialout session if
any is currently active. Also included are two buttons:

Dialout now: This button will cause the AcquiSuite DR to initiate a dialout
connection if dialout networking is enabled. This will not initiate a data
upload to a webserver database such as BMO. If you manually start a
connection with this button, you will need to manually disconnect when you
are finished.

Hangup now: This button will cause the modem dialout or dialin connection
to be disconnected immediately.

Modem Setup

This configuration option will allow you to configure specific features in the modem if
needed. For most applications, the default settings are appropriate. The options are
as follows:

Modem type: multitech: A MultiTech modem was detected (default on all
H8822 AcquiSuite DR devices).

Max serial port speed: This feature allows you to specify the maximum speed
at which the modem can communicate. The default is 57.6 kbps. You may
be able to get a more reliable connection by slowing down the rate of data
transfer.

Modem setup string: This option allows the use of specialized modem setup
strings. The default “AT” is sufficient for most applications

Modem speaker enabled: This option sets whether the speaker is on or off
when dialing out or answering a call.

Debug PPP messages: Checking this option will allow the system debug log
to show a complete report of the PPP connection status. You must click the
“start log” button on the system/log files page to record this information.

Modem Diagnostics: This button will run a diagnostic test on the modem to
verify that it is working and report the modem firmware version number.

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