Customer support – Milton CAT 770 User Manual

Page 21

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Commitment Makes the Difference.
Cat dealers offer a wide range of
solutions, services and products that help
you lower costs, enhance productivity and
manage your operation more efficiently.
Support goes far beyond parts and service.
From the time you select a piece of
Cat equipment until the day you rebuild,
trade or sell it, the support you get from
your Cat dealer makes the difference
that counts.

Dealer Capability. Cat dealers provide the
level of support you need, on a global
scale. Dealer expert technicians have
the knowledge, experience, training and
tooling necessary to handle your repair
and maintenance needs, when and
where you need them.

Product Support. Cat dealers believe
superior products deserve superior
support. When Cat products reach the
field, they are supported by a worldwide
network of parts distribution facilities,
dealer service centers, and technical
training facilities to keep your equipment
up and running. Cat customers rely on
prompt, dependable parts availability
and expertise through our global dealer
network, ready to meet your needs 24/7.

Service Support. Every piece of Cat
equipment is designed and built to
provide maximum productivity and
operating economy throughout its
working life. Cat dealers offer a wide
range of service plans that will maximize
uptime and return on your investment,
including:

Preventive Maintenance Programs

Diagnostic Programs, such as
Scheduled Oil Sampling and
Technical Analysis

Rebuild and Reman Options

Customer Support Agreements

Application Awareness. Operating and
maintenance costs are influenced by
many application and site-specific factors,
such as material density, loading position,
payload, grades, speeds, haul road design
and maintenance. To optimize total cost
of ownership and productivity, your Cat
dealer can provide you with a fundamental
understanding of the effects application
characteristics and operating techniques
have on maintenance and operating costs.

Operation. With today’s complex
products, equipment operators must have
a thorough understanding of machine
systems and operating techniques to
maximize efficiency and profitability.
Your Cat dealer can arrange training
programs to help operator’s improve
productivity, decrease downtime,
reduce operating costs, enhance safety,
and improve return on the investment
you make in Cat products.

www.cat.com. For more complete
information on Cat products, dealer
services, and industry solutions,
visit us on the web at www.cat.com.

Customer Support

Caterpillar dealers have what it takes to keep trucks productive.

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