General residential checklist & troubleshooting – Peerless Water 5600_5600 Econominder - Owner’s Manual User Manual

Page 5

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Problem

Solution

Control valve fails to regenerate

Check for power outage and verify unit is plugged in.
If this does not work, contact your local water service
technician (preferably the one who installed the system).

Water does not feel or appear soft

Check salt level in brine tank & maintain salt level above
water level. If problem still exists, contact your local
water service technician.

Unit uses too much salt

Contact your local water service technician.

Loss of water pressure

Iron in conditioned water

Excessive water in brine tank

Other problems with the water
softener

Power Outage

Reset the Time of Day in the event of a power outage/
failure. See “Setting the Time of Day” page.

Adding Salt

Ensure that the salt level in the brine tank is always above the water line.

Water Pressure

Water pressure range of 20-125 psi is required for regeneration valve to operate effectively.

Electrical Facilities

An uninterrupted alternating current (A/C) supply is required. Please make sure voltage supply is

compatible with unit before installation.

Existing Plumbing

Condition of existing plumbing should be free from lime and iron buildup. Replace piping that has

heavy lime and/or iron build-up. If piping is clogged with iron, install a separate iron filter unit ahead
of the water softener.

Location of Softener, Drain & Brine Tank

Locate the softener close to a clean working drain and connect according to local plumbing codes.

The brine tank should be located within 20 feet of the water softener. Drain cannot be elevated
more than 36 inches or exceed 20 feet in length.

Bypass Valves

Always provide for the installation of a bypass valve if unit is not equipped with one. If valve is leak-

ing, turn bypass from In Service to the Bypass Position.

NOTE: If the valve continues to leak after turning the bypass to bypass position, shut off the

main water line and call your local service technician (preferably the one who installed the

system) IMMEDIATELY.

General Residential Checklist & Troubleshooting

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