Newport Brass 12-12 Towel Ring_Garment Hook - Manual (Page 2)

LIMITED
WARRANTY
©2010 Brasstech, Inc. Newport Brass is a registered trademark of Brasstech, Inc.
www.newportbrass.com
Brasstech, Inc. warrants to the original consumer residential purchaser (“Original
Purchaser”) that if a product in its; Newport Brass
® , Brasstech ® , motiv ® , Newport
365 or GINGER ® lines of products (“Product”) is confirmed upon inspection to
be defective in materials or workmanship during the warranty periods described
below, Brasstech, Inc. will, at its option, either repair or replace the Product
with a similar current model of the Product. If repair or replacement is not
commercially practical or cannot be made in a timely manner, then Brasstech,
Inc. will provide a refund for the Product.
WARRANTY PERIODS AND COVERAGE PRODUCT FINISHES
• PVD and Polished Chrome (26) finishes on Products
other than Drains and Shower rods are warranted as
long as the Original Purchaser owns their home.
• “Living” finishes and Gold or Silver finishes, have no
warranty*. These include 03W, 03N, 08W, 24, 24S, 25 & 25S.
As of July 1, 2010 the 24 and 24S finish will be in a PVD finish.
Please see PVD section for warranty coverage.
• Shower rods, porcelain parts and glass parts have no
finish warranty.
• All other finishes are warranted for ten (10) years from
date of purchase by the Original Purchaser.
DRAIN FINISHES
• Polished Chrome (26) and PVD finishes on kitchen, bath or lavatory drains
including drain baskets and components are warranted for one (1) year from
date of purchase by the Original Purchaser.
• All other Drain finishes have no warranty.
FUNCTIONALITY
• All Product parts except valves are warranted for ten (10) years from date of
purchase by the Original Purchaser.
• Ceramic disc valves for the lavatory faucet, tub/ shower and roman tub are
warranted for as long as the Original Purchaser owns the home.
• All other valves (balance pressure, thermostatic, etc.) are warranted for one
(1) year from date of purchase by the Original Purchaser.
• Lights have no functional warranty. Soap / Lotion pump mechanisms are
warranted for one (1) year from date of purchase by the Original Purchaser.
Shower rods, porcelain parts and glass parts have no functional warranty.
EXCLUSIONS FROM COVERAGE
• This Warranty does not cover labor charges or associated costs for, or damages
occurring during the removal, transportation, return or installation of Products
or replacement Products.
• This Warranty does not cover damage or defects due to normal wear and
tear, misuse, abuse, hard water, improper storage, improper handling, improper
maintenance**, improper installation*** or uses other than normal household
usage****.
• This warranty is non-transferable.
• Products sold to customers for use as display items are not meant for resale
and are not covered under any functional or finish warranty.
LIMITATIONS ON REMEDIES
In no event will Brasstech, Inc. be liable for incidental or consequential damages
(such as labor charges), whether based on breach of express or implied warranty,
breach of contract, negligence, strict liability or any other legal theory. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so, the above limitation or exclusion may not apply to you. Any implied
warranties, including the implied warranties of merchantability and fitness for a
particular purpose, are limited to the duration of this written warranty. Some
states do not allow limitations on how long an implied warranty may last, so
the above limitation may not apply to you.
WARRANTY SERVICE
To obtain service under this Warranty, please contact your Product dealer. If
you are unable to locate your dealer, please call 949-417-5207 or access the
Brasstech, Inc. website at www.brasstech.com. Proof of purchase, such as the
original receipt, is required for the dealer to issue credit to the consumer. The
dealer must be an authorized dealer and the product must be purchased in the
original manufacturer’s packaging (display items excluded).
STATE REMEDIES
This Warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
PRODUCT CARE
Simple care is all that is needed in maintaining this product. Abrasive cleansers,
detergents and silver or brass polish may result in damage to the finish and
therefore should not be used. To clean, simply wipe with a soft, water dampened
cloth. GINGER
® hand, deck and wall shower sprays feature easy-cleaning jets.
The jets should be cleaned periodically by rubbing your thumb or a damp cloth
across the jets to loosen mineral deposits. Run the shower spray briefly to
purge the loosened deposits.
* UNCOATED AND LIVING FINISHES
Uncoated and Living finishes such as Polish Brass Uncoated (03N) and living
finishes such as Weathered Brass (03W) and Weathered Copper (08W), do
naturally weather and change color over time. Living and uncoated finishes
are not warranted.
** MAINTENANCE
Proper maintenance is required to preserve all finishes. Do not use any
abrasive cleaners, alcohol, ammonia, detergents, or brass or silver polish on
the Products. For complete care requirements and recommendations, please
visit our website at www.brasstech.com.
*** PROPER INSTALLATION
Products must be installed in accordance with the manufacturer’s installation
instructions supplied with the Products. For example, pipes must be flushed
before faucet installations, because solder and other debris may damage
ceramic discs. You may also call 949-417-5207 for copies of the installation
instructions. Many of our installation instructions are also available on our
website, www.brasstech.com.
**** COMMERCIAL PURCHASERS
Brasstech, Inc. extends the above limited warranty to purchasers of Products
for industrial, commercial and business use upon the same terms and conditions
and exclusions applicable to residential purchasers, except that the finish and
functionality warranty periods are reduced to a period of one (1) year from
the date of purchase. ADDITIONALLY, with respect to commercial purchasers,
all implied warranties, including the implied warranties of merchantability and
fitness for a particular purpose are excluded and disclaimed.