Troubleshhoting – Xoro HMB 2100 User Manual

Page 63

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HMB 2100

31

English

Troubleshhoting

Check the following guide for the possible cause of a problem before contacting
service. Technical Support of Xoro/MAS:

Phone: +49 40 77 11 09 17

Internet: www.xoro.de/support.htm

Symptom Correction

No power

Check if AC adapter of power is connected securely.

Press the POWER button on the remote control

No playback

Please control the file system of the external storage.
Only FAT32, FAT and NTFS are supported.

Control the storages for playable files

Disconnect the storage from the device and connect
again

Please try another storages

Please pay attention to the supported file formats

No remote
control

Check the batteries in the remote control

Are the polarities correct?

Batteries are depleted. Please uses new one.

Point the remote control unit at the Infrared sensor
and operate.

Remove the obstacles between the remote control
and the Infred snesor

Operate the remote control unit at a distance of not
more than 5 meters from the Infrared sensor.

No button works

Switch the player completely off.

Disconnect the player from the power supply.

Connect after some minutes again and try any button.

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