Ocean Optics Correcting Device Driver Issues - Manual

Correcting Device Driver Issues
Correcting Device Driver Issues 1
Correcting Device Driver Issues
Overview
If you connect your Ocean Optics USB or PCI device to the computer prior to installing your
Ocean Optics software application, you may encounter installation issues that must be corrected
before your Ocean Optics device will operate properly.
Follow the applicable steps in this document to remove the incorrectly installed device, device
driver, registry entries, and installation files.
Remove the Unknown Device from Windows Device Manager
1. Open Windows Device Manager as follows:
Windows 98/ME:
• Go to the desktop and right-click on My Computer.
• Select Properties from the pop-up menu.
• Click on the Device Manager tab.
Windows 2000/XP:
• Click Start | Settings | Control Panel | System.
• Select the Hardware tab.
• Click on the Device Manager button.
2. Locate the Other Devices option and expand the Other Devices selection by clicking on
the "+" sign to the immediate left.
Note: Improperly installed USB devices may also appear under the Universal Serial
Bus Controller option. Be sure to check this location if you cannot locate the
unknown device.
3. Locate the unknown device (marked with a large question mark). Right-click on the
Unknown Device listing and select the Uninstall or Remove option.
4. Click the OK button to continue. A warning box appears confirming the removal of the
Unknown Device. Click the OK button to confirm the device removal.
5. Remove the USB or PCI device from your computer.