A.3 troubleshooting – Asus ASMB3 User Manual

Page 62

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A-4

Appendix: Reference information

A.3

Troubleshooting

Problem

Solution

The local/central server cannot connect

to the ASMB3-SOL board.

1. Check if the LAN cable is connected

to the LAN port for server

management. See page A-2 for

details.

2. Check if the remote server LAN port

is working properly. If you have not

previously installed the LAN controller

driver, install the same using the

system support CD.

3. Make sure that the AC power cord

has been unplugged for at least 5

seconds after the firmware updating.

4. Make sure that the IP address of both

the remote and local/central servers

are on the same subnet.

5. Set the remote server IP address and

MAC address using the ASUS Host

Management Controller Setup. See

Chapter 2 for details.

The ARC cannot receive PET

information from the remote server.

Install SNMP service. See section “3.1.11

Viewing PET information” for details.

Short Message Service (SMS)

1. Check if the USB cable is connected

properly.

2. Check if your smart phone (ASUS

P505) is working properly.

3. Install Microsoft

®

ActiveSync.

4. Set the phone number.

Serial Over LAN (SOL)

1. Check the BIOS remote console

setting. See section 2.4 for details.

2. Check if the firmware baud rate is

the same as the BIOS setting. See

section “2.5.1 Configuring the LAN

controller” for details.

This troubleshooting guide provides answers to some common problems

that you may encounter while installing and/or using ASUS ASMB-LE. These

problems require simple troubleshooting that you can perform by yourself.

Contact the Wireless LAN Technical Support if you encounter problems not

mentioned in this section.

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