Xylem WQ Conductivity Sensor - Manual (Page 6)

Global Water
800-876-1172
• globalw.com
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Authorization). Do not return items without a RMA # displayed on the
outside of the package.
Before returning, clean and decontaminate the sensor if necessary.
Include a written statement describing the problems.
Send the package with shipping prepaid to Global Water’s factory
address. Insure the shipment, as the warranty does not cover damage
incurred during transit.
c. When calling for tech support, please have as much of the following
information as possible;
1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Global Water’s sales number or the invoice number.
5. Repair instructions and/or specific problems relating to the
product.
V. Warranty
a. Global Water Instrumentation, Inc. warrants that its products are free
from defects in material and workmanship under normal use and
service for a period of one year from date of shipment from factory.
Global Water’s obligations under this warranty are limited to, at Global
Water’s option: (I) replacing or (II) repairing; any products determined
to be defective. In no case shall Global Water’s liability exceed the
products original purchase price. This warranty does not apply to any
equipment that has been repaired or altered, except by Global Water
Instrumentation, Inc., or which has been subject to misuse, negligence
or accident.
b.
The warranty begins on the date of the product’s invoice.