Troubleshooting – Extron Electronics CIA100 User Manual

Page 12

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CIA100 Operation Manual - V1.3 01/03/01

©2001 - INLINE, Inc.

RGB Installation Cables

Coaxial Cables

3-Conductor

4-Conductor

5-Conductor

Standard Resolution

IN7000-4

IN7000-5

Standard Resolution, Plenum

IN7000P-4

IN7000P-5

Super High Resolution

IN7300-3 IN7300-4 IN7300-5

Super High Resolution, Plenum

IN7400P-5

Ultra High Resolution

IN7200-3 IN7200-5 IN7200-6

All cable grades are available in lengths from 3’ to 250’ pre-terminated with high quality BNC connectors or as bulk cable.


Troubleshooting



Problem: The display device connected to the CIA100 output has a bad / scrambled image.

ΠSolution 1: Verify that the correct input cable is being used (see table on page 4).

ΠSolution 2: The display device connected to the output of the interface may not be

compatible with the computer output. PC, MAC, SUN and other high-resolution
workstations have new and ultra high-resolution modes such as 1600 x 1200 and
1800 x 1440, and can output a video signal with a horizontal scan rate of over 100 KHz!
Many data monitors and data projectors are not compatible with these resolutions and
frequencies.

ΠSolution 3: Check the dipswitch settings to make sure the unit is putting out a sync

format that the display device can use. For most applications, the default dipswitch
settings will work best (see page 7). For LCD / DMD / D-ILA / Plasma Display devices,
you may have to disable the horizontal position control.

ΠSolution 4: The RGBS or RGBHV cable may have a bad sync line. Try running the sync

through another cable.


Problem: The power LED is on but there is no image on the display device.

ΠSolution: Check the RGBHV cable connections at the interface output and at the

display device input to make sure that the vertical and horizontal sync wires are not
reversed.


Problem: The output image is very dark.

ΠSolution: The CIA100 horizontal position control may be set off to an extreme setting

or may be interacting poorly with the horizontal position control on the display device.
Follow the horizontal position adjustment procedure on page 7.


Problem: The local monitor looks fine but the image on the Data Projector / Data Display
is wavy or has vertical bars in the picture.

ΠSolution 1: Set the interface to RGBHV output.

ΠSolution 2: Disable the horizontal position control.

ΠSolution 3: LCD / DMD displays often have an adjustment called Phase Adjust or Fine

Phase Control. This control should be adjusted to provide the best image.

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